Brook Brown
Shift Manager
Sheffield,ROT
Summary
Dynamic Shift Manager with extensive experience at Frasers Group, excelling in team leadership and operational efficiency. Proven track record in enhancing productivity through KPI monitoring and lean process implementation. Skilled in management and drug testing, fostering high-performing teams while ensuring compliance with company standards.
Overview
11
11
years of professional experience
Work History
Shift Manager
Frasers Group
Shedfield, Hampshire
08.2022 - Current
- Oversee daily operations across all warehouse functions, including receiving, storage, picking, packing, and despatch, managing a team of over 300 staff members.
- Develop and implement operational plans to meet company targets, ensuring resources are allocated effectively to maximise productivity.
- Ensure all operations comply with company policies and customer requirements.
- Directly manage session manager and supervisors, providing mentorship and guidance to ensure team effectiveness.
- Conduct performance reviews and implement individual development plans to build high-performing teams
- Monitor and analyse operational KPIs, such as pick accuracy, on-time despatch, and inventory accuracy.
- Identify inefficiencies in workflows and lead the implementation of lean processes to reduce waste and improve performance.
Team Leader Team Leader
Frasers Group
06.2019 - 08.2022
- Managed the inbound/Outbound operations team, ensuring that all deliveries were processed efficiently and on time.
- Focused on training staff to enhance their skills and improve performance, while closely monitoring key performance indicators (KPIs) in collaboration with the stock team.
- Organized resource to achieve plan on budget
- Ensure all team members have an active PDR.
- Manage picking area: Layout, pick face sizes, congestion, housekeeping, equipment visual manage etc
Third Party Logistic Manager
Jack Wills
04.2014 - 06.2019
- Overseeing entire day to day operation including the management of receipt and goods storage.
- Having an excellent relationship with client and ensuring pick requests are received and action on time.
- Performing frequent stock count to keep on top of stock accuracy.
- Reporting weekly stock holding and storage charges on time to initiate payment.
Education
Management Without Limits Program
Frasers Group
12-2024
No Degree - ILM Level 3
The Learning Academy UK
Kent 04.2001 -
No Degree - Business Management
City Business College
London 04.2001 -
Skills
Management
Leadership
ISOH
Drug and Alcohol testing
Team Leadership
KPI
Accomplishments
The use of the Intelligent Fingerprinting Drug screening system
Completed IOSH course
Timeline
Shift Manager
Frasers Group
08.2022 - Current
Team Leader Team Leader
Frasers Group
06.2019 - 08.2022
Third Party Logistic Manager
Jack Wills
04.2014 - 06.2019
No Degree - ILM Level 3
The Learning Academy UK
04.2001 -
No Degree - Business Management
City Business College
04.2001 -
Management Without Limits Program
Frasers Group
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