Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Bronagh Mc Cann

Belfast

Summary

I am a proven leader with extensive experience in establishing and expanding the Travel and Expenses Business Support team at Citi Bank Belfast in 2017. I demonstrated expertise in cost reduction, strategies and performance management alongside a knack for team building and effective communication.


I'm a versatile professional, experienced in overseeing and coordinating organisational operations across multiple departments. I'm well-versed in process optimisation, performance management and team coordination. I adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. I'm a motivated, collaborative leader with excellent problem-solving communication and interpersonal skills. I'm highly organised and detail orientated worker, with a drive to exceed expectations


I'm very dedicated with 8 years of experience. I demonstrate a history of meeting company goals and promoting best practices. I thrive under pressure and adapts to challenges with ingenuity and resilience.

Overview

9
9
years of professional experience

Work history

Senior Business Associate

Citi Bank
Belfast
05.2017 - 02.2025
  • I established the Travel and Expenses team based in Belfast in 2017
  • Collaborated closely with accounting department for seamless reconciliation of expenses.
  • Ensured compliance with company policies whilst auditing travel expenses.
  • Vetted contracts with travel vendors to ensure best value for the company.
  • Identified patterns in expenditure trends through meticulous data analysis.
  • Conducted regular training sessions on expense reporting software to enhance team competence.
  • Facilitated swift resolution of reimbursement matters, improving employee satisfaction levels.
  • Monitored adherence to budgetary limits during travel planning, keeping costs under control.
  • Reduced discrepancies in expense reports by conducting thorough audits.
  • Implemented new guidelines for travel expense management, enhancing efficiency.
  • Reviewed, verified and processed all employee business expense claims for accuracy.
  • Served as liaison between finance department and employees to resolve expense disputes.
  • Led monthly meetings with directors to analyse spending and provide financial recommendations.
  • Issued financial information and margin data to support revenue recognition.
  • Provided expert advice on cost-effective travel options, resulting in significant savings.
  • Validated authenticity of receipts submitted to support travel expenses, ensuring accountability.


I this role, I have also assisted with the below, but I don't actively do this now but would be willing to if necessary


  • Track and report the processing of new joiners, transfers, rotating analysts and leavers for Global Markets Business
  • Weekly Prio Tech and Bloomberg Monitoring – I ensure employees joining Markets in Citi have the necessary basic hire set up and Bloomberg account request
  • Facilitate ad hoc off premises and extended hours trading requests from business managers and employees. I coordinate all requests with Managers/Supervisors and update the relevant systems
  • Facilitate review of potential unauthorised remote bookers and offshore firm account owners
  • Facilitate the review of new- joiners, transfers and leavers related profile changes and coordinate confirmation for Individual Trading Mandate changes in the relevant systems with their supervisors/business managers

Clerical Officer

Housing Benefit NIHE
11.2015 - 05.2017
  • Performed word processing tasks for creation of necessary documents.
  • Maintained well-organised filing system, improving document accessibility.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Handled incoming post, ensuring timely distribution,.
  • Provided clerical support to management staff for efficient operations.
  • Prepared reports, leading to informed decision making.
  • Ensured accuracy with meticulous data entry tasks.
  • Provided general office support services maintaining high standard of service delivery.
  • Completed administrative tasks to support department functions.
  • Took meeting minutes and distributed to core staff for effective inter-office communication.

Education

GCSEs -

St.Louises College
2004 - 2006

A-Levels -

St.Louises College
2006 - 2008

Skills

  • Communication skills
  • Problem-solving
  • Willingness to learn
  • Calm under pressure
  • Leadership
  • Active listening
  • Team leadership and motivation
  • Team building
  • Task collaboration
  • Administrative support
  • Commitment to excellence

References

References available upon request.

Timeline

Senior Business Associate

Citi Bank
05.2017 - 02.2025

Clerical Officer

Housing Benefit NIHE
11.2015 - 05.2017

GCSEs -

St.Louises College
2004 - 2006

A-Levels -

St.Louises College
2006 - 2008
Bronagh Mc Cann