A highly skilled professional with a strong focus on communication excellence and training programme development. Offering strong interpersonal and organisational skills, with knack for problem-solving and teamwork. Knowledgeable about project coordination, client engagement, and time management through volunteer work and academic projects.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Freelance Project Worker
Enough! Scotland
Glasgow, Glasgow City
05.2019 - 03.2025
Organising and delivering events, workshops and training for community groups on climate and economy, requiring customer service skills.
Developed training programmes based on the needs of organisations requiring relationship building.
Undertaking research
Assisted in budgeting process
Balanced multiple projects simultaneously whilst adhering to set deadlines.
Managed documentation process meticulously, ensuring accurate record-keeping.
Learning and Evaluation Coordinator
The Outside
Glasgow
01.2019 - 05.2023
Designed evaluation frameworks.
Undertook interviews and focus groups with participants, requiring relationship building.
Conducted detailed analysis of data to identify trends and patterns.
Facilitated workshops for better understanding of evaluation objectives and methodologies.
Facilitated multi-stakeholder meetings with diverse groups and participants.
Drafted new policy documentation and briefing papers.
Outlined recommendations in detailed reports.
Freelance Trainer and Project Coordinator
Connecting Scotland
01.2014 - 10.2020
Prepared detailed training materials, ensured ease of understanding for all participants.
Facilitated open discussions during sessions, encouraged active participation from attendees.
Demonstrated exceptional communication skills when conveying complex concepts in simple terms.
Delivered instruction across various topics, integrating audio-visual presentations and training materials.
Fostered an environment conducive to learning through engaging and supportive coaching methods.
Devised and coordinated learning and development activity, aligned with key priorities and objectives.
Implemented research findings and client feedback to improve programme material and delivery.
Planned training schedules, prepared materials, and booked necessary rooms and facilities.
Network Development Officer
West and Central Voluntary Sector Network
Glasgow, Glasgow City
11.2007 - 01.2016
Facilitated community engagement events, promoting awareness of organisational mission and programs.
Write grant applications to secure funding from various organisations.
Monitored project expenditure against budgets to maintain fiscal responsibility whilst maximising resources available for developmental work.
Established strong relationships with stakeholders through regular meetings and updates on project progress.
Established and nurtured positive relationships with network members to build strong collaborations and maintain rapport.
Oversaw development of newsletter to enhance communication, nurture existing member relationships.
Strengthened relationships with stakeholders by managing and enhancing regular communications and benefits.
Project Support Officer
Volunteer Glasgow
Glasgow, Glasgow City
03.2005 - 11.2007
Supporting community groups to build their capacity and access funding
Community engagement and development
Managed stakeholder communication for improved project relationships.
Maintained updated project documentation to ensure traceability and accountability.
Supported project leads for successful completion of projects within deadlines.
Drafted correspondence letters, improving communication between stakeholders and the team.
Prepared comprehensive reports with detailed analysis of project progress.
Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
Submitted performance feedback to stakeholders, keeping project teams on track.
Education
MA - Public Policy Analysis
University of Strathclyde
09.2010 - 06.2012
Postgraduate Certificate - Human Rights Law
University of Strathcylde
09.2003 - 06.2004
Master of Arts - Social Sciences
University of Glasgow
09.1997 - 06.2000
Skills
Communication excellence
Training report delivery
Confident communicator
Training and Development
Customer relationship building
Microsoft Office Suite proficiency
Training programme development
Detail-Oriented planning
Certification
2012, Mediation and Conflict Resolution, SACRO, Basic mediation skills
2012, Facilitation Skills training, Kinharvie Institute, Facilitation skills training
References
References available upon request.
Custom
Dr. Gabrielle Donnelly, Associate Professor Community Development, Acadia University, Learning and Evaluation Strategic Lead, The Outside, gabrielle@findtheoutside.com, +1 902 585 1920
Gehan MacLeod, Project Coordinator, Gal Gael, gehan@galgael.org, 0141 427 3070