Brody Wilde
retail
Oldham,OLD
Summary
Dynamic and motivated sales assistant with a proven track record at Tesco, excelling in customer relationship management and stock management. Achieved significant sales growth through exceptional service and effective team collaboration. Skilled in processing payments and maintaining high standards in a fast-paced environment, ensuring client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Tesco
01.2023 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Landscape Labourer
Self Employed
07.2020 - 09.2021
- Performed planting, watering, mulching, and edging of lawns.
- Handled hedge, bush, and shrub trimming.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Mowed lawns using self-propelled and riding mowers.
Education
Bachelor of Arts - Criminology
University of Law
Manchester 04.2001 -
BTEC Level 3 Diploma - Public Services
Hopwood Hall College
Middleton, United Kingdom 04.2001 -
High School Diploma -
North Chadderton Secondary School
Chadderton 04.2001 -
Skills
Complex Problem-solving
Processing payments
Cash handling
Sales expertise
Goal oriented
Stock management
Team collaboration
Task prioritization
Cash register operation
Customer relationship management
Order fulfillment
Product management and pricing
Team support and assistance
hobbies
Boxing
going to the gym
keeping fit
reading
drawing
spending time with friends / family
Timeline
Sales Assistant
Tesco
01.2023 - 11.2023
Landscape Labourer
Self Employed
07.2020 - 09.2021
Bachelor of Arts - Criminology
University of Law
04.2001 -
BTEC Level 3 Diploma - Public Services
Hopwood Hall College
04.2001 -
High School Diploma -
North Chadderton Secondary School
04.2001 -