Brodie Hunt

I have improved customer experiences and store readiness by handling stocking, warehouse, and till duties. I had the job to train up a new employee; showing that I was a trusted and competent worker. I have strong social skills as I communicate with customers and colleagues on a daily basis. My main job is replenishment which involves: proactively identified damaged or expired items, upheld store quality standards, facilitated seamless shopping experiences by maintaining tidy aisles and displays.

• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Managed queue effectively during peak hours for a seamless checkout process.
• Enhanced customer satisfaction by promptly addressing issues and concerns.
• Helped meet business needs by working extra shifts.
• Initiated friendly conversations with customers to enhance service quality for friendly and personalised service.

Managed cash transactions with accuracy to keep payments correct.

• Verified purchase totals and card payments throughout every peak period.
• Handled customer complaints responsibly to protect store reputation and retention.
• Addressed customer inquiries each shift to enhance service standards.
• Maintained clean and safe work areas to support shop-floor presentation.