BRITTANY THOMAS
Tidworth,Wiltshire
Summary
A highly motivated individual with many experiences working in administrative, sales, warehouse customer service, and Nanny roles. I know truly I will make a positive impact on those around me and be sure to give my utmost best I have in my every day on and off duty to enhance the effectiveness of my training and your business. I am a hardworking ambitious young woman who is determine and willing to learn. Skilled in performing day to day activities, strong background of operating in fast paced and challenging environments and providing a high level of service to meet all target successfully. I would also seek to improve myself and my work environment and ethics if I were to be given an opportunity.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work history
Live In Nanny
Wrexham
09.2023 - 06.2025
- Providing physical, emotional, and educational care to children.
- Participating in activities with children, such as playtime: engaging in games, arts and craft.
- Meal preparations for the kids.
- Always ensuring the children's safety and well-being.
- Helping with homework, reading, and learning new skills.
- Keeping parents informed about their children's daily activities, meals, and any issues that may arise.
- Taking children on walks, to parks, or other outdoor spaces.
Receptionist
Kendra's Aluminium products
Campden Park
08.2022 - 03.2023
- Greet customers by welcoming them and directing them appropriately.
- Notifies company personnel of customer arrival.
- Answering queries, providing information, and resolving issues for customers.
- Performing tasks like data entry, filing and record keeping.
- Coordinating and managing appointments meetings and events.
- Financial task taking payments, handling invoices, and performing other financial transactions.
- Communcation skills.
- The ability to handle unexpected situations and problems with composure.
- Proficiency with office equipment like computers, telephone and printers.
- Office maintenance keeping the reception area tidy, ordering office supplies and ensuring office equipment is functional.
Delivery / Shed Clerk & Warehouse Operative
St Vincent and the Grenadines Port Authority
06.2018 - 04.2022
- Obtain and process products orders, including receiving deliveries, registering them and disturbing packages and letters within the company.
- Identifying supplies, materials, equipment and priority packages to be delivered.
- Properly tagging items and updating the property log, assisting with the receipt of property items, preparing items for shipment.
- Moved materials by hand or by using equipment, picked and packed customers' orders and label various items.
- Managed inventory-maintained records of goods shipped and received and adhered to safety and security protocols.
- Coordinating with drivers, customers, and other stakeholders to ensure smooth delivery.
- Handling delivery issues, such as lost or damaged packages, and resolving customer complaints.
Community carer
Helping Hands Community Care
Kingstown St,vincent and the Grenadines
02.2016 - 06.2017
- Assisted clients with daily activities such as dressing, personal hygiene and meal preparation.
- Advocated on behalf of clients when liaising with healthcare professionals or social workers.
- Travelled between different households providing compassionate support for individuals unable to leave their homes.
- Kept abreast of latest developments in community care through continuous professional development courses.
- Managed difficult situations with empathy and patience, promoting a calm environment.
- Handled emergencies calmly and efficiently by immediately contacting relevant healthcare professionals.
- Communicated effectively with family members about client's condition and progress.
- Undertook light housekeeping duties such as cleaning, shopping and laundry to assist clients in maintaining a clean living space.
- Fostered warm relationships with clients based on trust, respect and compassion.
- Maintained accurate records of all interactions, observations and changes in the client's condition.
Intern Housekeeper
Mariners Hotel
Arnos Vale
11.2013 - 11.2014
- Restocked rooms.
- Maintained lists of vacant rooms that required housekeeping attention before arrival of next occupants.
- Provide extra rooms furniture, bedding, linen and towels for guests with specials needs.
- Special task such as deep cleaning, carpet cleaning or cleaning windows.
- Making beds taking care of the guest needs.
- Doing laundry, folding and ironing clothes, as well changing maintaining linens.
- Supply management restoking cleaning supplies, toiletries, and other essentials.
- Organizing and tidying up living area, bedrooms, bathrooms, and other spaces.
Education
Lowman's windward Anglican
Saint vincent and the Grenadines 09.2002 - 06.2008
St. Joseph Convent Kingstown
Kingstown Saint vincent and the Grenadines 09.2008 - 06.2011
Skills
- Reliable and punctual
- Operational business support
- Taking ownership on issues
- Ability to work under pressure
- Positive discipline
- Potty training experience
- Housekeeping proficiency
- Basic cooking
- Children'S laundry
- Scheduled outing planning
- Interactive play
- Handling tantrums
- Patience and resilience
- Familiarity with educational games
- Ethical understanding
- Calm under pressure
- Meal planning
- Arts and crafts
- Children's laundry
- Reader development
- Housekeeping assistance
- Positive attitude and aptitude
- Time management
- Scheduling
- Planning
- Interpersonal Communication
- Positive reinforcement methods
- Team player
- Cheerful and Energetic
- Basic computer skills
- Active listener
- Customer service
- Client relationship
- Innovative thinking
- Creativity
- Problem-solving skills
- Mental resilience
- Patient hygiene maintenance
- Understanding boundaries
- Home cleaning techniques
- Residential home experience
- Personal care assistance
- Basic life support
- Microsoft Office Suite
- Dignity in care
- Domestic assistance
- Mobility assistance
- Physical endurance
- Well-organised
- Client confidentiality
- Meal and snack preparation
Languages
English
Fluent
Timeline
Live In Nanny
09.2023 - 06.2025
Receptionist
Kendra's Aluminium products
08.2022 - 03.2023
Delivery / Shed Clerk & Warehouse Operative
St Vincent and the Grenadines Port Authority
06.2018 - 04.2022
Community carer
Helping Hands Community Care
02.2016 - 06.2017
Intern Housekeeper
Mariners Hotel
11.2013 - 11.2014
St. Joseph Convent Kingstown
09.2008 - 06.2011
Lowman's windward Anglican
09.2002 - 06.2008