Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

BRITTANY THOMAS

Tidworth,Wiltshire

Summary

A highly motivated individual with many experiences working in administrative, sales, warehouse customer service, and Nanny roles. I know truly I will make a positive impact on those around me and be sure to give my utmost best I have in my every day on and off duty to enhance the effectiveness of my training and your business. I am a hardworking ambitious young woman who is determine and willing to learn. Skilled in performing day to day activities, strong background of operating in fast paced and challenging environments and providing a high level of service to meet all target successfully. I would also seek to improve myself and my work environment and ethics if I were to be given an opportunity.

Overview

12
12
years of professional experience
9
9
years of post-secondary education

Work history

Live In Nanny

Wrexham
09.2023 - 06.2025
  • Providing physical, emotional, and educational care to children.
  • Participating in activities with children, such as playtime: engaging in games, arts and craft.
  • Meal preparations for the kids.
  • Always ensuring the children's safety and well-being.
  • Helping with homework, reading, and learning new skills.
  • Keeping parents informed about their children's daily activities, meals, and any issues that may arise.
  • Taking children on walks, to parks, or other outdoor spaces.

Receptionist

Kendra's Aluminium products
Campden Park
08.2022 - 03.2023
  • Greet customers by welcoming them and directing them appropriately.
  • Notifies company personnel of customer arrival.
  • Answering queries, providing information, and resolving issues for customers.
  • Performing tasks like data entry, filing and record keeping.
  • Coordinating and managing appointments meetings and events.
  • Financial task taking payments, handling invoices, and performing other financial transactions.
  • Communcation skills.
  • The ability to handle unexpected situations and problems with composure.
  • Proficiency with office equipment like computers, telephone and printers.
  • Office maintenance keeping the reception area tidy, ordering office supplies and ensuring office equipment is functional.

Delivery / Shed Clerk & Warehouse Operative

St Vincent and the Grenadines Port Authority
06.2018 - 04.2022
  • Obtain and process products orders, including receiving deliveries, registering them and disturbing packages and letters within the company.
  • Identifying supplies, materials, equipment and priority packages to be delivered.
  • Properly tagging items and updating the property log, assisting with the receipt of property items, preparing items for shipment.
  • Moved materials by hand or by using equipment, picked and packed customers' orders and label various items.
  • Managed inventory-maintained records of goods shipped and received and adhered to safety and security protocols.
  • Coordinating with drivers, customers, and other stakeholders to ensure smooth delivery.
  • Handling delivery issues, such as lost or damaged packages, and resolving customer complaints.

Community carer

Helping Hands Community Care
Kingstown St,vincent and the Grenadines
02.2016 - 06.2017
  • Assisted clients with daily activities such as dressing, personal hygiene and meal preparation.
  • Advocated on behalf of clients when liaising with healthcare professionals or social workers.
  • Travelled between different households providing compassionate support for individuals unable to leave their homes.
  • Kept abreast of latest developments in community care through continuous professional development courses.
  • Managed difficult situations with empathy and patience, promoting a calm environment.
  • Handled emergencies calmly and efficiently by immediately contacting relevant healthcare professionals.
  • Communicated effectively with family members about client's condition and progress.
  • Undertook light housekeeping duties such as cleaning, shopping and laundry to assist clients in maintaining a clean living space.
  • Fostered warm relationships with clients based on trust, respect and compassion.
  • Maintained accurate records of all interactions, observations and changes in the client's condition.

Intern Housekeeper

Mariners Hotel
Arnos Vale
11.2013 - 11.2014
  • Restocked rooms.
  • Maintained lists of vacant rooms that required housekeeping attention before arrival of next occupants.
  • Provide extra rooms furniture, bedding, linen and towels for guests with specials needs.
  • Special task such as deep cleaning, carpet cleaning or cleaning windows.
  • Making beds taking care of the guest needs.
  • Doing laundry, folding and ironing clothes, as well changing maintaining linens.
  • Supply management restoking cleaning supplies, toiletries, and other essentials.
  • Organizing and tidying up living area, bedrooms, bathrooms, and other spaces.

Education

Lowman's windward Anglican
Saint vincent and the Grenadines
09.2002 - 06.2008

St. Joseph Convent Kingstown
Kingstown Saint vincent and the Grenadines
09.2008 - 06.2011

Skills

  • Reliable and punctual
  • Operational business support
  • Taking ownership on issues
  • Ability to work under pressure
  • Positive discipline
  • Potty training experience
  • Housekeeping proficiency
  • Basic cooking
  • Children'S laundry
  • Scheduled outing planning
  • Interactive play
  • Handling tantrums
  • Patience and resilience
  • Familiarity with educational games
  • Ethical understanding
  • Calm under pressure
  • Meal planning
  • Arts and crafts
  • Children's laundry
  • Reader development
  • Housekeeping assistance
  • Positive attitude and aptitude
  • Time management
  • Scheduling
  • Planning
  • Interpersonal Communication
  • Positive reinforcement methods
  • Team player
  • Cheerful and Energetic
  • Basic computer skills
  • Active listener
  • Customer service
  • Client relationship
  • Innovative thinking
  • Creativity
  • Problem-solving skills
  • Mental resilience
  • Patient hygiene maintenance
  • Understanding boundaries
  • Home cleaning techniques
  • Residential home experience
  • Personal care assistance
  • Basic life support
  • Microsoft Office Suite
  • Dignity in care
  • Domestic assistance
  • Mobility assistance
  • Physical endurance
  • Well-organised
  • Client confidentiality
  • Meal and snack preparation

Languages

English
Fluent

Timeline

Live In Nanny

09.2023 - 06.2025

Receptionist

Kendra's Aluminium products
08.2022 - 03.2023

Delivery / Shed Clerk & Warehouse Operative

St Vincent and the Grenadines Port Authority
06.2018 - 04.2022

Community carer

Helping Hands Community Care
02.2016 - 06.2017

Intern Housekeeper

Mariners Hotel
11.2013 - 11.2014

St. Joseph Convent Kingstown
09.2008 - 06.2011

Lowman's windward Anglican
09.2002 - 06.2008

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BRITTANY THOMAS