Brittany McCrea
Belfast
Summary
Dedicated professional with a strong work ethic and a flexible approach, adept at listening and acting on instructions. Demonstrates excellent communication skills and the ability to multi-task effectively, ensuring reliability and trustworthiness in all tasks. A proven team player with a deep understanding of professional boundaries, skilled in assistive technology use and self-management. Committed to continuous learning and taking on new challenges, with empathy for clients as a core value.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
Work history
Support Worker
Total Care Agency
04.2022 - 04.2025
- Within this agency, I have various roles, such as working with vulnerable young people who have disabilities and who have poor mental health within their own homes and supported living.
- I also work within children's homes and disability and challenging behaviour children's homes.
Residential Support Worker
Barnardo's
11.2020 - 04.2025
- I currently work within Barnardo's as a residential support worker.
- I work with a wide range of individuals from diverse backgrounds, such as young people seeking asylum and children going to foster families.
- My role includes providing support to the young people who are living within Barnardo's.
- Being aware of everyone's rights, dignity, and personal needs.
- Providing safe care for vulnerable individuals and those in need.
- Helping them become more independent by teaching them how to cook, clean and look after their finances.
Youth Worker
Bytes Project
01.2018 - 08.2022
- I have worked on several projects with young people from different social backgrounds.
- I also worked on the street with PCSP (Police and Community Safety Partnership), which is aimed at tackling anti-social behaviours displayed by young people in high-risk areas.
- I would engage with the young people to build relationships while offering advice and guidance to help them make the right decision to try and prevent police involvement, but I would also have the confidence to use my judgment to involve the police where the situation arose.
- I would also deliver programs to help reduce these behaviours, including:
- BEE Project - whereby I would go into schools and teach ICT in an afterschool club.
- Delivery of OCN NI levels 1 and 2 with youth groups and young people within Woodlands Juvenile Justice Centre.
- The Life Maps program is delivered to youth groups and young people in association with the PCSP and Flex Housing Association. Life Maps is geared towards creating more awareness about mental health and offering advice as to what to do if a person feels that they or someone they know is in crisis.
Support Worker
Belfast Metropolitan College
09.2018 - 10.2021
- When working within the Belfast Met as a classroom assistant and 1:1 support worker.
- I work with a wide range of individuals with learning and disability needs.
- My role includes supporting the class or individuals to have the best possible experience of the education system offered to them while working independently to provide compassionate care and support in a sometimes challenging environment.
- Being aware of everyone's rights, dignity, and personal needs.
- Providing safe care for vulnerable individuals and those in need.
- Providing personal care and general support, including feeding students.
- Dealing with a high level of complex social, mental and welfare issues.
- Identifying, challenging, and managing behavioural issues.
Camp Counsellor
Camp Lee Mar
06.2018 - 08.2018
- Company Overview: USA Summer Camp
- I was a summer camp counsellor for two months at Camp Lee Mar for children and adults with disabilities.
- I cared for females in my cabin and taught females and males dance and drama during the day.
- I worked with a large spectrum of disabilities.
- My role as a carer was to help them dress, brush their teeth, use the bathroom, feed, monitor portion control, serve their food, shower, and shave.
- My role as a drama and dance teacher was to teach them how to listen to instructions and follow instructions through doing dance routines while making the experience fun.
- The skills I obtained while working at camp include but are not exhaustive:
- Using a variety of techniques to de-escalate volatile situations.
- Supervising, managing, and controlling campers in a safe and secure environment.
- How to respond effectively to inappropriate behaviors.
- Working with people with complex medical and mental health issues.
- Dealing with incidents as they occur and working as part of a team to resolve the issues, including administering first aid.
- Being aware of each individual's rights and to enable them to participate with dignity.
- Ensuring vulnerable individuals have the help and support they need.
- USA Summer Camp
Volunteer
Rainbow Factory
Belfast
09.2013 - 09.2016
- I volunteered as front of house, and this involved meeting and greeting patrons, helping them find seats, promoting up-and-coming events and ticket sales and assisting visitors by answering queries.
- I would also work in the shop serving refreshments.
Work Experience
Momma Mia
West End
02.2016 - 02.2016
- Work experience on the West End taught me a lot about the industry and the work that goes on to make everything happen.
- While there, I was given many jobs, such as reading and sorting out CVs for auditions and working out ticket sales and profits.
- I worked with the backstage crew and lighting crew, as well as with the vocal coaches and ticket office.
Volunteer
Lyric Theatre
02.2015 - 02.2015
- Working with the Lyric Theatre, I learned a lot about running a theatre.
- I worked with the admin, advertising, and marketing teams, sat in auditions, and attended rehearsals for undergoing plays, musicals and classes for people preparing for university and performing school auditions.
Intern
UTV
10.2014 - 10.2014
- Company Overview: ITV News
- Within this week we covered what every department does within UTV.
- I worked with staff closely to learn how the newsroom and channel ran.
- We worked with Journalists, Software Engineers, Hair & Makeup and within the studios.
- ITV News
Education
Belfast Model School for Girls
01.2009 - 01.2016
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Italia Conti School for Performing Arts
01.2016 - 01.2017
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University of Bedfordshire
01.2022 - 04.2025
Skills
- Able to listen and act on Instructions
- Good communication skills
- Good timekeeper
- Flexible approach
- Good work ethic
- Willing to learn and take on new tasks
- Excellent team player
- Ability to multi-task
- reliable and trustworthy
- Professional boundaries understanding
- Assistive technology use
- Empathy for clients
- Self-Management
Custom
Excellent References Available on Request
Timeline
Support Worker
Total Care Agency
04.2022 - 04.2025
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University of Bedfordshire
01.2022 - 04.2025
Residential Support Worker
Barnardo's
11.2020 - 04.2025
Support Worker
Belfast Metropolitan College
09.2018 - 10.2021
Camp Counsellor
Camp Lee Mar
06.2018 - 08.2018
Youth Worker
Bytes Project
01.2018 - 08.2022
Work Experience
Momma Mia
02.2016 - 02.2016
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Italia Conti School for Performing Arts
01.2016 - 01.2017
Volunteer
Lyric Theatre
02.2015 - 02.2015
Intern
UTV
10.2014 - 10.2014
Volunteer
Rainbow Factory
09.2013 - 09.2016
Belfast Model School for Girls
01.2009 - 01.2016
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