Brittany Baptiste, CAMS
Bristol
Summary
Experienced financial services professional with over 6 years in Bermuda’s regulated banking sector and a CAMS (Certified Anti-Money Laundering Specialist) designation. Skilled in client onboarding with a focus on Customer Due Diligence (CDD) and Know Your Customer (KYC) processes, including managing various legal entities including trusts and complex ownership structures. Strong communicator who effectively liaises with clients and internal teams to ensure smooth onboarding and compliance adherence. Committed to maintaining high standards of regulatory compliance and operational accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work history
COMMERCIAL BANKING ADMINISTRATION CONSULTANT
Clarien Bank Limited
Bristol City, Bristol
06.2024 - Current
- Led the client onboarding and KYC review for Clarien Bank’s involvement in the $500 million financing of Bermuda’s largest hotel renovation project. Acted as the primary liaison between internal teams and external stakeholders to ensure seamless communication and full regulatory compliance throughout the process.
- Interpret and analyze KYC data to accurately risk assess various corporate structures
- Determine KYC requirements and identify ultimate beneficial ownership for various corporate structures
- Conduct thorough customer research, leading to more accurate risk assessments
- Perform compliance screening with open sources checks and Dow Jones RiskCenter
ASSISTANT MANAGER, COMMERCIAL BANKING ADMIN
Clarien Bank Ltd
Hamilton, Bermuda
08.2023 - 05.2024
- Oversaw the Commercial Banking Admin team with processing and completion of client requests and queries on timely basis
- Point of contact for both Commercial Banking clients and Relationship Managers
- Oversaw and liaised directly with clients to ensure KYC/AML documents are received and recorded accurately
- Oversaw and assisted with completion of Customer Due Diligence ("CDD") reviews and Enhanced Due Diligence ("EDD") process
- Coordinated with Financial Crime Compliance and other internal departments, Relationship Managers and clients as needed, recommending handling approaches and making closure requirements as appropriate
- Provided training, mentoring, guidance and support to team members.
- Conducted thorough customer research, leading to more accurate risk assessments.
SENIOR COMMERCIAL BANKING COORDINATOR
Clarien Bank Ltd
Hamilton, Bermuda
04.2022 - 08.2023
- Responsible for onboarding new account applications and liaising with clients directly
- Reviewed and onboarded over 100 new relationships over financial year
- Assisted with completion of ("CDD") reviews and ("EDD") processes as required
- Oversee Commercial Banking Admin team in providing all facets of administration support for Commercial Banking team
- Assisted with hiring and training new employees on Commercial Banking team
- Proactively acted in capacity as Relationship Manager as needed by business
COMMERCIAL BANKING COORDINATOR
Clarien Bank Ltd
Hamilton
11.2020 - 04.2022
- Used critical thinking skills to break down problems, evaluate solutions and make decisions
- Liaised with clients to ensure KYC/AML documents were received and recorded
- Maintained filing system in proactive manner, files, indexes and cross-reference correspondence and files
- Processed and completed client requests and queries on timely basis
- Assisted with management of special projects as needed to meet deadlines.
PENSION ADMINISTRATOR
BF&M Limited
Hamilton, Bermuda
11.2019 - 11.2020
- Maintained working knowledge of Pension Act in Cayman and Bermuda
- Enrolled new members in assigned portfolio of plans based on enrollment forms received
- Processed plan or member changes, policy terminations and archived all related files
- Ensured all forms received from clients were complete and accurate before entering in system
- Responded to client queries in professional and timely manner
- Processed cash remittances, inter-fund transfers and policy terminations within states SLAs for Bermuda and Cayman pension portfolios.
PERSONAL BANKER (SECONDMENT)
Clarien Bank Ltd
Hamilton
07.2019 - 11.2019
- Assisted retail banking clients with setting up or closing accounts, completing loan applications, and signing up for new services
- Formulated strategies to assist financially astute clients to accumulate wealth through higher level expertise and enhanced banking services
- Managed risk by ensuring regulatory and internal requirements were met when onboarding and transacting for clients
- Responded to all client queries and concerns in professional and timely manner.
BRANCH CONCIERGE
Clarien Bank Ltd
Hamilton, Bermuda
04.2018 - 11.2019
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions
- Maintained strong working knowledge of AML/ATF policies.
Education
Bachelor of Arts - Geography
University of Guelph
12.2015
Skills
- Excellent written and verbal communication skills
- Meticulous and detailed oriented
- Excellent time management and Interpersonal skills
- Open-minded with ability to be flexible and adaptable
- Self-disciplined and reliable
- Team Player
Certification
Certified Anti-Money Laundering Specialist (CAMS), Association Certified Anti-Money Laundering Specialists (ACAMS)
Certificate in KYC and CDD, International Compliance Association (ICA)
Small Business Banker Certificate, American Bankers Association (ABA)
Timeline
COMMERCIAL BANKING ADMINISTRATION CONSULTANT
Clarien Bank Limited
06.2024 - Current
ASSISTANT MANAGER, COMMERCIAL BANKING ADMIN
Clarien Bank Ltd
08.2023 - 05.2024
SENIOR COMMERCIAL BANKING COORDINATOR
Clarien Bank Ltd
04.2022 - 08.2023
COMMERCIAL BANKING COORDINATOR
Clarien Bank Ltd
11.2020 - 04.2022
PENSION ADMINISTRATOR
BF&M Limited
11.2019 - 11.2020
PERSONAL BANKER (SECONDMENT)
Clarien Bank Ltd
07.2019 - 11.2019
BRANCH CONCIERGE
Clarien Bank Ltd
04.2018 - 11.2019
Bachelor of Arts - Geography
University of Guelph
Similar Profiles
Trevon FublerTrevon Fubler
Senior Infrastructure Engineer at Capital G / Clarien BankSenior Infrastructure Engineer at Capital G / Clarien Bank
D.S Malachi DatesD.S Malachi Dates
Treasury Associate / Consultant at Clarien BankTreasury Associate / Consultant at Clarien Bank
JALEN WILSONJALEN WILSON
Client Service Representative at CLARIEN BANK LTDClient Service Representative at CLARIEN BANK LTD
Emilia RieglEmilia Riegl
Cashier at G4S Cash SolutionsCashier at G4S Cash Solutions
Rosie BondRosie Bond
Copywriter & Strategist at Richmond DayCopywriter & Strategist at Richmond Day