Summary
Overview
Work History
Education
Skills
Interests
Custom Section
Timeline
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Briony Mobey

Briony Mobey

Charity Store Manager
Princes Risborough

Summary

I am a highly motivated and organised professional with a strong background in administrative roles, bringing exceptional attention to detail, time management and problem-solving skills to every task. Having gained valuable experience in administrative work. I thrive in dynamic environments and am eager to apply my adaptable approach and strong interpersonal skills to a fresh industry or role. With a proven ability to learn quickly and a dedication to continuous improvement, I am confident in my ability to contribute meaningfully to any team. My enthusiasm for embracing change and commitment to delivering high-quality work make me a strong candidate for a position that allows me to innovate, collaborate, and grow professionally.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

6
6
years of professional experience
2011
2011
years of post-secondary education

Work History

Volunteer

The RSPCA Shop
09.2024 - 02.2025
  • Accepting and sorting donations including pricing goods
  • Visual merchandising
  • Keeping shop clean and tidy
  • Steaming clothes to a high standard
  • Using the till

Receptionist

Icknield Court Care Home
12.2023 - 05.2024
  • Answered telephone calls
  • Answered the door by security code system
  • Provided administration support

Assistant Store Manager

Woodgreen Pets Charity
05.2023 - 08.2023
  • Managed training and supporting volunteers
  • Visual merchandising, creating window displays
  • Refunds, cashing up, record keeping
  • Opened and closed the shop
  • Accepted and sorted donations including pricing goods
  • Steamed clothes to a high standard
  • Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.

Manager

The Shaw Trust Charity Shop
09.2021 - 01.2022
  • Managed training and supporting volunteers
  • Visual merchandising, creating window displays
  • Refunds, cashing up, record keeping
  • Opened and closed the shop
  • Accepted and sorted donations including pricing goods
  • Steamed clothes to a high standard
  • Facilitated staff training, resulting in better customer service.
  • Boosted department efficiency by streamlining operational processes.
  • Delegated tasks efficiently to maximise productivity.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Monitored health and safety measures for guaranteed compliance.

Volunteer and Temporary Assistant Manager

The Children’s Air Ambulance Shop
06.2021 - 09.2021
  • Managed training and supporting volunteers
  • Visual merchandising, creating window displays
  • Refunds, cashing up, record keeping
  • Opened and closed the shop
  • Accepted and sorted donations including pricing goods
  • Steamed clothes to a high standard
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Provided excellent customer service leading to repeat business and customer loyalty.

Retail Shop Assistant

The RSPCA Shop
10.2020 - 06.2021
  • Opened and closed the shop
  • Accepted and sorted donations including pricing goods
  • Visual merchandising
  • Kept the shop clean and tidy
  • Steamed clothes to a high standard

Receptionist/Administrator

The English Bridge Union
10.2018 - 01.2019
  • First point of contact through face-to-face meetings, emails and telephone calls
  • Placed stationery orders
  • Conducted monthly and weekly mail-outs

Education

Customer Service NVQ Level 2 -

GNVQ Level 3 - Business and Finance

BTEC 1st - Business and Finance

CLAIT - Word, Excel and Access

Skills

Customer Service Skills

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Interests

I enjoy reading, experimenting with cookery and exploring my creativity through crafts, including button art Photography is a passion of mine, as it allows me to capture and appreciate unique perspectives I am also dedicated to keeping fit, incorporating physical activities into my routine to maintain a healthy and balanced lifestyle

Custom Section

  • Customer Service NVQ Level 2, 11/10
  • GNVQ Level 3 in Business and Finance
  • BTEC 1st in Business and Finance
  • CLAIT Word, Excel and Access

Timeline

Volunteer

The RSPCA Shop
09.2024 - 02.2025

Receptionist

Icknield Court Care Home
12.2023 - 05.2024

Assistant Store Manager

Woodgreen Pets Charity
05.2023 - 08.2023

Manager

The Shaw Trust Charity Shop
09.2021 - 01.2022

Volunteer and Temporary Assistant Manager

The Children’s Air Ambulance Shop
06.2021 - 09.2021

Retail Shop Assistant

The RSPCA Shop
10.2020 - 06.2021

Receptionist/Administrator

The English Bridge Union
10.2018 - 01.2019

GNVQ Level 3 - Business and Finance

BTEC 1st - Business and Finance

CLAIT - Word, Excel and Access

Customer Service NVQ Level 2 -

Briony MobeyCharity Store Manager