Summary
Overview
Work history
Education
Skills
Certification
Custom
Languages
Timeline
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Brigita Vensbergaite

Belfast,Antrim

Summary

I am Aviation security instructor with over a year of experience in training staff on aviation security procedures and regulations. I create clear, practical training programs and conduct hands-on sessions to ensure teams understand and follow proper security measures. I stay updated on industry standards and work well with both colleagues and management to keep the aviation environment safe and secure.

Overview

15
15
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification

Work history

Aviation Security Instructor

Wilson James
Belfast
05.2024 - Current
  • Developed and delivered training programs on aviation security procedures and regulations, including access control, screening, Xray training etc.
  • Conducted engaging classroom hands-on training sessions for new hires and existing staff, ensuring clear understanding of security protocols.
  • Evaluated trainee performance, provided constructive feedback, and prepared detailed progress reports.
  • Maintained and updated training materials and equipment, incorporating the latest industry practises and emerging security threats.
  • Demonstrated strong communication and leadership skills.

Aviation Security Mentor

Wilson James
Belfast, Antrim
01.2024 - 05.2024
  • Continuously improve the standards and performance of the Security team, with the support of Supervisors, Team Leaders, and Duty Managers
  • Monitoring Security Officers to ensure compliance with all DfT and airport regulations, whilst ensuring the highest level of customer care
  • Auditing and monitoring of officers and supervisors' performance

Security Agent

Wilson James Belfast International Airport
Belfast
06.2019 - 01.2024
  • Demonstrated exceptional problem-solving abilities to respond to incidents quickly and appropriately
  • Remained calm and professional under pressure to responsibly handle challenging situations
  • Maintained clear and professional communication with customers for faultless security service records
  • Performed thorough manual and equipment checks and inspections, ensuring continued adherence with security regulations
  • Monitored suspicious activity closely, providing swift, effective response and resolution for enhanced establishment security
  • Offered every employee, visitor and customer courteous and professional support
  • Updated shift logs and produced daily reports outlining security activities and specific incidents
  • Maintained open communication with security team members and building supervisors via radios and telephones

Waitress

Azzurri Group, Zizzi Restaurant
Belfast
12.2018 - 06.2019
  • Guaranteed meticulous general appearance of restaurant, inspecting dining areas for correct table set up and neat presentation
  • Supported restaurant set-up, cleaning and preparations, ensuring it is ready for first customer arrivals
  • Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings

Cashier/ Section Leader

Cosmo World Buffet Restaurant
Belfast
01.2017 - 12.2018
  • Used cash registers and POS systems to request and record customer orders and compute transactions
  • Handled cashing up procedures, identifying and resolving differences between accounting information and cash drawer
  • Checked identification for proof-of-age as required, refusing alcohol sales to underage customers
  • Provided outstanding customer care throughout transactions for optimised levels of service
  • Maintained neat, attractive section display, replenishing items regularly to maintain visual appeal

Supervisor

Subway, Belfast
Belfast
02.2012 - 04.2016
  • Led teams to deliver consistently excellent shopfloor service, continually meeting individual needs for first-class customer experiences
  • Trained, mentored and managed team members, building strong sales teams through strategic rostering
  • Communicated and enforced company policies and best practices to maximise compliance and internal standards
  • Handled store opening and closing procedures with exceptional attention to detail for optimal safety

Waitress

Lithuania
06.2011 - 01.2012
  • Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders
  • Gained experience in all restaurant activities, including waiting, bar and front of house
  • Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences

Front of House Assistant - Internship

Assa Maris Hotel
Greece
04.2010 - 10.2010
  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction
  • Greeted customers warmly, aiming to provide positive, smooth checkin experiences

Education

Bachelor of Business Administration - Business Management, Tourism and Hotel Business

International School of Law and Business
Vilnius, Lithuania
07.2011 - 08.2014

AS/ A2/ GCSE -

Seta Secondary School
Kedainiu rajonas, Seta, Lithuania

Skills

  • Team leadership
  • Mentoring
  • Conflict resolution
  • Incident management
  • Emergency response
  • Security checks
  • Emergency evacuation
  • Point-of-entry screening
  • Incident reports
  • Baggage inspections
  • Behavioural observations
  • Hazardous items knowledge
  • Security station experience
  • Customer service and assistance
  • IT skills
  • Learner engagement
  • Constructive feedback
  • Training material creation
  • Learning style adaptation
  • Equipment Maintenance
  • Public speaking
  • Performance monitoring

Certification

  • Allergen Awareness
  • COSHH
  • Emergency First Aid
  • Fire Awareness
  • Food Safety Level 2
  • Health and Safety
  • Manual handling
  • HACCP Level 2
  • ALPS
  • RFX
  • ASM

Custom

In my spare time I enjoy keeping  fit and active by exercising on  regular basis. In addition, I am a  make up enthusiastic. Having  completed courses I am now  confident in applying various  different techniques which  requires a great degree of  patience and dedication. Besides  of this I love spending time with  my family.

Languages

Lithuanian
Native
English
Fluent

Timeline

Aviation Security Instructor

Wilson James
05.2024 - Current

Aviation Security Mentor

Wilson James
01.2024 - 05.2024

Security Agent

Wilson James Belfast International Airport
06.2019 - 01.2024

Waitress

Azzurri Group, Zizzi Restaurant
12.2018 - 06.2019

Cashier/ Section Leader

Cosmo World Buffet Restaurant
01.2017 - 12.2018

Supervisor

Subway, Belfast
02.2012 - 04.2016

Bachelor of Business Administration - Business Management, Tourism and Hotel Business

International School of Law and Business
07.2011 - 08.2014

Waitress

06.2011 - 01.2012

Front of House Assistant - Internship

Assa Maris Hotel
04.2010 - 10.2010

AS/ A2/ GCSE -

Seta Secondary School

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Brigita Vensbergaite