An enthusiastic and result oriented professional with a diverse background seeking tremendous career growth opportunities and willing to apply knowledge, expertise and experience meeting team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shop-floor Clerk/Assistant Supervisor
SUPERSPAR BOLAND
01.2019 - 03.2023
Overally, Managed, Planned, Monitored, Led, and Controlled selected shop-floor aisles i.e ordering, pricing and merchandising.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management
Verified incoming products and checked delivery totals to keep system records current and accurate.
Blocked and faced products on displays and shelves in accordance with company policy.
Disposed of damaged or defective items or coordinated returns to suppliers for covered items.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Controlled costs by negotiating pricing with domestic and foreign suppliers.
Partnered with merchandising team to create and implement profitable pricing strategies.
Assisting with cashiering on busy days like weekends and month-ends.
Cashier
SUPERSPAR BOLAND
04.2018 - 12.2018
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Mentor in the School of Management Sciences
University Of Venda
01.2015 - 12.2017
Counseled students regarding course and program selection, class scheduling and registration and career planning.
Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Assisted youth with homework assignments, sports and fitness, art and literacy.
Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
Planned, developed and implemented strategies to convey information with key decision makers.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Tutored, Invigilated and marked test scripts for Business Management, Small to Medium Enterprises and Economics Modules.
As part of the Work study programme, did part time teaching of selected modules
Tutor and Mentor
University Of Venda
01.2013 - 12.2014
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Provided homework assistance using specific curriculum and materials.
Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
Coached and mentored junior tutors on successful teaching strategies and time management.
Tutored, Invigilated and marked test scripts for Business Management, Small to Medium Enterprises and Economics Modules.
As part of the Work study programme, did part time teaching of selected modules
Front End Supervisor
First Street SPAR, MOREWAX INVESTMENTS (PVT) LIMITED
12.2012 - 01.2013
Monitored cash drawers and checkout stations to verify adequate cash supply.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Retail Attache
C.T.A WELCOME
01.2010 - 02.2010
Practical areas were Merchandising, Till Operating, Customer Care and House Keeping
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Till Operator
SPAR BALLANTYNE KWIKSPAR
05.2007 - 06.2007
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Checked identification for proof-of-age for alcohol and tobacco sales.
Used POS system to enter orders, process payments and issue receipts.
Education
Master of Commerce (Pending Graduation) - Business Management
University of Venda
University Rd, Thohoyandou, 0950, South Africa
Bachelor of Commerce Honours - Business Management
University Of Venda
University Rd, Thohoyandou, 0950, South Africa
05.2015
Bachelor of Commerce - Business Management
University of Venda
University Rd, Thohoyandou, 0950, South Africa
05.2014
Zimbabwe General Certificate, Advanced Level - Commercials
Mabvuku High School
Cnr John Tapedza Road And Mabvuku Drive, Harare Zw
11.2009
Zimbabwe General Certificate, Ordinary Level -
Shingirirayi High School
Private Bag 2005, Mazowe, Zimbabwe
11.2006
Skills
Purchasing Orders and Requisition
Warehouse Coordination and Support
Product Forecasting
Learning Strategies
Cash Register Operation
Office Equipment
Motivated Team Player
Active Learning
Product Signage and Labeling
Exceptional Time Management
Hand Truck Operation
DIY Expert
Certification
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 7/11/2019 -Managing Stock and Department Finance
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 15/05/2019 -Ordering Stock
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 04/10/2018 - Spar Core Modules: Welcome to e Learning, SPAR Introduction, Food Safety, Customer Service and Merchandising
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 04/10/2018 -Engaging Customers For Sales
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 04/09/22018 -Cashier Training
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 04/09/2018 -Cashier Till Operation
Certificate of Achievement, THE SPAR ACADEMY OF LEARNING - 08/07/22018 -GUEST Movement Module
Certificate of Service, UNIVERSITY OF VENDA, CENTRE FOR HIGHER EDUCATION TEACHING AND LEARNING (ACADEMIC DEVOLOPMENT UNIT) - 2015 -Mentor in School of Management Sciences
Life Skills and Mentorship Training, UNIVERSITY OF VENDA, CENTRE FOR HIGHER EDUCATION TEACHING AND LEARNING - 03/2014 -Student Motivation, Learning and Achievements, Interpersonal Relationship, Communication, Decision Making and Problem Solving, Attitudes, Cooperative Education and Careers Division, Goal Setting, Diversity Awareness, Stress Management, Self-Concept Enhancement, Assertiveness, Time Management and Active Learnership
Computer Applications and Packages, UNIVERSITY OF VENDA, SCHOOL OF MANAGEMENT SCIENCES - 19/09/2013 -Concepts of Information Technology, Operating Systems, Microsoft Word Processing, Microsoft Spreadsheets, Microsoft Database, Microsoft Presentation and Microsoft Internet
Life Skills and Mentorship Training, UNIVERSITY OF VENDA, CENTRE FOR HIGHER EDUCATION TEACHING AND LEARNING - 08/2013
Retail Training, SPENFREE ENTREPRISES - 18/02/2010 -Customer Service, Till Operation, Merchandising, Telephone Selling Techniques, Customer Sales, Cash Security, Advertising, Preparing Hire Purchase Plan, Bakery, Updating New Products and Ordering New Products
Timeline
Shop-floor Clerk/Assistant Supervisor
SUPERSPAR BOLAND
01.2019 - 03.2023
Cashier
SUPERSPAR BOLAND
04.2018 - 12.2018
Mentor in the School of Management Sciences
University Of Venda
01.2015 - 12.2017
Tutor and Mentor
University Of Venda
01.2013 - 12.2014
Front End Supervisor
First Street SPAR, MOREWAX INVESTMENTS (PVT) LIMITED
12.2012 - 01.2013
Retail Attache
C.T.A WELCOME
01.2010 - 02.2010
Till Operator
SPAR BALLANTYNE KWIKSPAR
05.2007 - 06.2007
Master of Commerce (Pending Graduation) - Business Management
University of Venda
Bachelor of Commerce Honours - Business Management
University Of Venda
Bachelor of Commerce - Business Management
University of Venda
Zimbabwe General Certificate, Advanced Level - Commercials