Bright Igbinakenzua
Peterborough
Summary
Proven Operations Assistant with a track record of enhancing customer satisfaction and streamlining operations at Food Concepts And Entertainment. Expert in compassionate care and mobility assistance, achieving significant improvements in patient comfort and operational efficiency. Skilled in fostering cross-departmental collaboration to optimize daily processes, demonstrating a strong blend of empathy and organizational prowess.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Care Assistant
Total Assist
03.2022 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Operations Assistant
Rawalux Paint
02.2018 - 02.2022
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Operations Assistant
Food Concepts And Entertainment
03.2005 - 02.2018
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
Education
Master of Science - Management Science
Univesity of Lincoln
Lincoln United Kingdom02.2023
Bachelor of Arts - Public Administration
University of Benin
Benin Nigeria09.2013
Skills
- Feeding Assistance
- Compassionate Care
- Mobility Assistance
- Client Confidentiality
Certification
- CPCT/A - Patient Care Technician/Assistant
- PCHM - Personal Care Homemaker
- NCPCT - Patient Care Technician
- PCA - Personal Care Aide
Languages
English and nigeria native language
Native language
English
Beginner
A1
Timeline
Care Assistant
Total Assist
03.2022 - Current
Operations Assistant
Rawalux Paint
02.2018 - 02.2022
Operations Assistant
Food Concepts And Entertainment
03.2005 - 02.2018
Master of Science - Management Science
Univesity of Lincoln
Bachelor of Arts - Public Administration
University of Benin
- CPCT/A - Patient Care Technician/Assistant
- PCHM - Personal Care Homemaker
- NCPCT - Patient Care Technician
- PCA - Personal Care Aide
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