Bridie Gardner
London
Summary
Adept at fostering supportive environments and driving innovation, I excel in service excellence and team collaboration. At CALM, I led support groups, enhancing student well-being. My background spans educational support to safety-focused roles, demonstrating versatility and a commitment to excellence. Skilled in interpersonal communication and safety protocols, I consistently achieve positive outcomes. Dynamic bartender with extensive front of house customer service experience, recognized for delivering exceptional guest experiences and enhancing overall satisfaction. Skilled in mixology, team collaboration, and conflict resolution, aiming to leverage expertise to contribute to a vibrant hospitality team.
Overview
9
9
years of professional experience
Work History
Student Wellbeing Officer
CALM
Cooranbong
07.2024 - 12.2024
- Led and programmed support groups for children in need, fostering a safe and supportive environment.
- Maintained positive working relationship with fellow staff and management.
Student Learning and Support Officer
Wangi Wangi Public School
Wangi Wangi
07.2021 - 12.2024
- Supported teachers and students in both classroom and playground settings.
- Performed administrative and office tasks efficiently.
- Provided well-being support and implemented intensive numeracy/literacy intervention programs.
Bartender
Hotel Wangi
Wangi Wangi
09.2022 - 12.2023
- Developed good working relationships with fellow employees through effective communication.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Educator
OOSH
Wangi Wangi
01.2021 - 01.2023
- Enforced rules for behavior and procedures for maintaining order among students.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Built and strengthened positive relationships with students, parents and teaching staff.
Swim Instructor/Lifeguard
First Splashes
Toronto
01.2019 - 08.2021
- Conducted swim level evaluations to appropriately place students in classes matching their abilities.
- Provided swimming instruction to individuals and groups of all ages.
- Maintained a safe swimming environment through constant surveillance and quick response.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Front of House Employee
KFC
Glendale
05.2016 - 07.2021
- Delivered high-quality customer service, addressing patron needs promptly and efficiently.
- Handled cash transactions efficiently and accurately.
- Handled food with strict adherence to health and safety standards.
Education
RSA & RGM Certificate -
NSW Government
Newcastle09-2022
High School Diploma -
Toronto High School
Toronto NSW Australia11-2019
CERT 3 Hospitality -
Toronto High School
06-2019
CERT 3 Design Fundamentals -
TAFE
Tighes Hill11-2018
Some College (No Degree) -
Royal Life Saving Australia
NewcastleSkills
- Service Excellence
- Team collaboration
- Versatile
- Innovation and creativity
- Interpersonal Skills
- Safety protocols
References
References available upon request.
Timeline
Student Wellbeing Officer
CALM
07.2024 - 12.2024
Bartender
Hotel Wangi
09.2022 - 12.2023
Student Learning and Support Officer
Wangi Wangi Public School
07.2021 - 12.2024
Educator
OOSH
01.2021 - 01.2023
Swim Instructor/Lifeguard
First Splashes
01.2019 - 08.2021
Front of House Employee
KFC
05.2016 - 07.2021
RSA & RGM Certificate -
NSW Government
High School Diploma -
Toronto High School
CERT 3 Hospitality -
Toronto High School
CERT 3 Design Fundamentals -
TAFE
Some College (No Degree) -
Royal Life Saving Australia
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