BRIDGINA MCCAFFERTY
PORTGLENONE ,ANTRIM
Summary
Compassionate professional with expertise in supporting individuals facing behavioural challenges. Proven skills in communication and conflict resolution, fostering positive relationships and supportive environments. Committed to making a significant impact in counselling and behaviour support roles.
Thorough Counsellor familiar with all condition treatment protocols. Respond to emergency situations with calm and respectful approach. Passionate about patient support and resource advocacy.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work history
Counsellor
self employed
Ballymena, Mid and East Antrim
2017.06 - Current
- Conducted assessments and provided ongoing support to clients in recovery programmes.
- Assessed clients' needs through comprehensive evaluations and developed tailored treatment plans.
- Nurtured positive relationships with clients by maintaining open lines of communication.
- Compiled detailed case notes which contributed to accurate record keeping.
- Attended regular training and supervision workshops for improved service user support.
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Developed tailored counselling programmes to address diverse client needs and goals. Also BSP (Behaviour support plans)
- Maintained accurate and confidential client records in compliance with regulations. under the BACP regulations.
- Built positive, productive client relationships for enhanced social support.
- Partnered with external support networks to deliver holistic client care.
BEHAVIOURAL SUPPORT WORKER
Northern Health and Social Care Trust
NORTHERN TRUST, ANTRIM
2015.02 - Current
- Delivered tailored behavioural support to individuals with complex and additional needs
- Providing support to service users and families in their own homes and residential settings .
- Monitored and recorded client notes, ensuring adherence to care protocols.
- Engaged with families to offer support and resources for managing behavioural challenges.
Community healthcare support worker
Northern Health and Social Care Trust
Magherafelt, Mid Ulster
2010.10 - 2015.02
- Provided compassionate support to individuals with diverse healthcare needs.
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Assisted clients in daily living activities to promote independence and wellbeing.
- Educated clients and families on health management and available resources.
- Developed strong relationships with clients to enhance trust and cooperation.
- Accompanied clients during hospital visits, liaising effectively between the client and the medical staff.
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Compiled data (Encompass) on community access and use of medical care, seeking opportunities to improve connections and individual outcomes.
Education
UU Foundation degree - counsellng
Northern Regional college
Ballymena, Mid and East Antrim 2013.09 - 2017.05
Health and social care - health and social care
NRC
Ballymena, Mid and East Antrim 2012.09 - 2015.06
NVQ Level 2 NVQ Level 3 - early years care and education
NRC
Ballymena, Mid and East Antrim 2012.09 - 2014.06
BTEC - BUSINESS
St. Patricks college
Ballymena, Mid and East Antrim 1997.09 - 1998.06
GCSEs - G.C.S.E.
St Patricks college
balymena 2012.09 - 2018.06
Skills
Cognitive therapy - Cognitive behavioural therapy (CBT) is a type of talking therapy where a therapist helps you to change how you think and act It can treat many different mental health problems
Affiliations
- homeopathic therapies, spending time with family and friends, socialising, swimming, reading,
Certification
Reiki level 1 and 2
Timeline
Counsellor
self employed
2017.06 - Current
BEHAVIOURAL SUPPORT WORKER
Northern Health and Social Care Trust
2015.02 - Current
UU Foundation degree - counsellng
Northern Regional college
2013.09 - 2017.05
Health and social care - health and social care
NRC
2012.09 - 2015.06
NVQ Level 2 NVQ Level 3 - early years care and education
NRC
2012.09 - 2014.06
GCSEs - G.C.S.E.
St Patricks college
2012.09 - 2018.06
Community healthcare support worker
Northern Health and Social Care Trust
2010.10 - 2015.02
BTEC - BUSINESS
St. Patricks college
1997.09 - 1998.06