Summary
Overview
Work History
Education
Skills
Certification
Professional Skills
References
Timeline
Generic

Bridget Uwumarogie

Bilston

Summary

An experienced, ambitious, and results-oriented Support Worker/HCA with expertise in Children, Adults, and Mental Health. I am a highly driven and hardworking professional who gets the job done right with excellent communication and negotiation skills. Proven ability to support service Users by delivering high-quality hygiene, nutrition, mobility, and emotional care in high-pressure settings, maintaining patient dignity, and supporting transfers and treatments. Committed to undertaking further training and achieving critical care competencies within the required timeframe

Overview

1
1
Certification
12
12
years of professional experience

Work History

Support Care Worker

BLEEP360
30 Churchill Pl, London E14 5RE
2025.08 - Current
  • Looked after clients' physical, emotional and social needs using person-centred approach.
  • De-escalated violent, aggressive and threatening behaviour.
  • Managed challenging behaviour effectively, using de-escalation techniques and maintaining a safe environment.

Support Worker/HCA

NurseDoc Nursing Agency
Coulsdon, ENG
2023.06 - 2026.07
  • Assisted service users in preparing meals, drinks, and snacks as needed.
  • Maintained commodes, washcloths, bed linens, and addressed soiled laundry as necessary.
  • Assisted clients with their daily activities, including bathing, dressing, grooming, and toileting.
  • Monitored and documented changes in clients' health conditions and reported them to the line manager.
  • Facilitated mobility assistance using hoists, slings, and wheelchairs.
  • Monitored service users closely to prevent self-harm.
  • Conducted general observations of service users.
  • Promptly reported clients' activities in the documentation.

HCA/Support Worker

Stalwart Odrit Achiever health care Agency
Wolverhampton, Willenhall
2022.04 - 2026.07
  • Enhanced the quality of patient care by providing tailored support for service users, resulting in a 40% increase in client satisfaction surveys.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans, which improved patient outcomes and reduced hospital readmissions by 20%.
  • Fostering a collaborative environment that increases team efficiency in delivering patient care.

HCA/Support Worker

Carelight Healthcare limited
Wolverhampton, United Kingdom
2019.08 - 2023.08
  • Assisted service users in preparing meals, drinks, and snacks as needed.
  • Maintained commodes, washcloths, bed linens, and addressed soiled laundry as necessary.
  • Assisted clients with their daily activities, including bathing, dressing, grooming, and toileting.
  • Monitored and documented changes in clients' health conditions and reported them to the line manager.
  • Facilitated mobility assistance using hoists, slings, and wheelchairs.
  • Monitored service users closely to prevent self-harm.
  • Conducted general observations of service users.
  • Promptly reported clients' activities in the documentation.

HCA/Support Worker

Medacs Healthcare
Stafford, United Kingdom
2020.07 - 2022.03
  • Provided Mental Health support
  • Assisted in checking and recording vital signs.
  • Monitored and documented changes in clients' health conditions, reporting findings to the Nurse on Duty.
  • Conducted general observations of service users.
  • Promptly reported clients' activities in the documentation.
  • Seconded to NHS Hospital at Telford and Shrewsbury

HCA/Support Worker

SB Medics Agency
Wolverhampton
2018.05 - 2020.06
  • Delivered personal care, mobility assistance, nutritional support, and continence care to acutely ill patients.
  • Supported clients in managing challenging behaviors through positive behavior support strategies and de-escalation techniques.
  • Provided end-of-life care and emotional support for families.
  • Maintained a safe and clean environment by adhering to infection control and health and safety standards.
  • Provided tailored care to individuals with diverse health needs, fostering independence and dignity.
  • Collaborated with healthcare professionals to implement care plans effectively.
  • Encouraged independence and development of life skills in both children and adults, tailored to their individual capabilities.
  • Facilitated access to community services, recreational activities, and educational opportunities to enhance social inclusion.
  • Ensured compliance with safeguarding protocols while promoting equality and diversity.
  • Completed full rotation shifts, including nights, weekends, and bank holidays.

Health care Assistant

St Martha's Care Home
Birmingham
2018.01 - 2019.05
  • Provided direct patient care and emotional support to residents.
  • Assisted with daily living activities such as bathing, grooming, and feeding, enhancing quality of life for residents.
  • Maintained accurate and detailed patient records, ensuring efficient communication among healthcare team members.
  • Collaborated with medical staff to monitor and report changes in residents' health status.
  • Implemented personalized care plans, resulting in improved overall well-being of residents.

HCA/Support

LIME HEARLTHCARE
, WEST MIDLAND
2017.07 - 2017.12
  • Assisted service users in preparing meals, drinks, and snacks as needed. • • •
  • • Facilitated mobility assistance using hoists, slings, and wheelchairs.

• Monitored service users closely to prevent self-harm.

• Conducted general observations of service users

. • Promptly reported clients' activities in the documentation. • •

• Maintained commodes, washcloths, bed linens, and addressed soiled laundry as necessary.

Assisted clients with their daily activities, including bathing, dressing, grooming, and toileting.

Monitored and documented changes in clients' health conditions and reported them to the line manager.

Warehouse assistant

PostNL
2015.01 - 2017.05
  • Accurately picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Planned and coordinated delivery schedules, liaising with suppliers to achieve 100% on-time deliveries.
  • Optimized storage areas for improved access, accommodating various weight, size, and shape requirements.
  • Reported issues and damages to senior warehouse staff, facilitating prompt resolutions and minimising operational disruptions.
  • Maintained cleanliness in working areas, ensuring compliance with health and safety standards.

Education

Diploma - Office Administration

Haverkamp school
Holland
2012-01

Diploma of Higher Education - Hotel Management

Mondriaan MBO School
The Hague
2006

Certificate of Higher Education - language course

Dutch language Course school
Holland
2000

Diploma - Hotel Management

Mondrian international stream
the Hague, Holland
2001-01

GCSE - Secondary Education

new era secondary school
Nigeria
1994-01

Skills

  • Personalized care
  • Monitoring vital signs
  • Advocacy
  • Suction machine operation

Certification

ELVEL 3 NVQ

MAYBO

  • PMVA
  • NHS Mandatory CSTF courses for Healthcare Professionals 10 /2025 to 10/2026
  • Manual Handling and Resuscitation
  • Infection Prevention & Control Levels 1 and 2
  • Information Governance & Data Security
  • Fire Safety
  • Health, Safety & Welfare
  • Equality, Diversity & Human Rights
  • Preventing Radicalization
  • NHS Conflict Resolution
  • Safeguarding Adults Level 1 and 2
  • Safeguarding Children Level 1 and 2
  • Moving & Handling Level 1 and 2
  • Resuscitation Level 1 - Inclusive of Anaphylaxis
  • Resuscitation Level 2 - Adult Basic Life Support
  • Resuscitation Level 3 - Adult Immediate Life Support
  • Resuscitation - Level 2 - Pediatric Basic Life Support
  • Resuscitation - Level 3 - Pediatric Immediate Life Support
  • Resuscitation - Level 2 - New-born Basic Life Support
  • Resuscitation - Level 3 - New-born Immediate Life Support
  • Lone workers
  • Handling Medication and avoiding drugs errors Level 2
  • Mental capacity Act 2005
  • Mental Health Act 2007

Professional Skills

  • Coordination with healthcare professionals
  • Record-keeping
  • Monitoring viatal sigins

References

Available upon request.

Timeline

Support Care Worker

BLEEP360
2025.08 - Current

Support Worker/HCA

NurseDoc Nursing Agency
2023.06 - 2026.07

HCA/Support Worker

Stalwart Odrit Achiever health care Agency
2022.04 - 2026.07

HCA/Support Worker

Medacs Healthcare
2020.07 - 2022.03

HCA/Support Worker

Carelight Healthcare limited
2019.08 - 2023.08

HCA/Support Worker

SB Medics Agency
2018.05 - 2020.06

Health care Assistant

St Martha's Care Home
2018.01 - 2019.05

HCA/Support

LIME HEARLTHCARE
2017.07 - 2017.12

Warehouse assistant

PostNL
2015.01 - 2017.05

Diploma - Office Administration

Haverkamp school

Diploma of Higher Education - Hotel Management

Mondriaan MBO School

Certificate of Higher Education - language course

Dutch language Course school

Diploma - Hotel Management

Mondrian international stream

GCSE - Secondary Education

new era secondary school
Bridget Uwumarogie