Bridget Roberts
Forfar,Angus
Summary
Detail-oriented and self-directed professional with extensive expertise in reception, scheduling, and calendar management. Proficient in accounts payable and receivable, invoicing, billing, and inventory control, with advanced knowledge of Xero and Sage accounts packages. Demonstrates exceptional interpersonal communication skills, customer relations abilities, and a strong customer service orientation. Skilled in event coordination, data entry, file and data retrieval systems, and time management. Adept at prioritising tasks effectively to meet deadlines while maintaining a professional demeanour. Career focus includes leveraging organisational skills to optimise administrative processes and enhance operational efficiency.
Overview
49
49
years of professional experience
1979
1979
years of post-secondary education
Work history
Company Director
Classical Loo Company Ltd
Forfar, Angus
06.2021 - 12.2025
- Executed strategic divestment of our own company's business assets to an established toilet hire company post-Covid, maintaining continuity through part-time office administration support
- Office Administration – part time Igloos Ltd/CLC Events – Forfar Angus
Assistant Accountant
Intervention Rentals
Lunan Bay, Montrose
03.2021 - 05.2022
- Handled all aspects of purchase and sales ledger with Sage accounts software.
Supported Financial Director by delivering timely financial information and analyses.
Performed duties effectively during one-year maternity cover in oil and gas exploration sector. - Annual Maternity Cover
Company Director/office manager
Classical Loo Company Ltd
Forfar, Angus
05.1999 - 06.2021
- Managed daily office operations for family business since 1994.
- Processed telephone and email enquiries efficiently, ensuring prompt responses.
- Handled client queries competently and amicably to maintain satisfaction.
- Oversaw order processing from enquiry to contract completion using online hire system.
- Developed weekly delivery and collection schedules adhering to VOSA guidelines.
- Raised invoices and processed payments using Xero accounts package.
- Maintained sales ledger, ensuring timely receipt of payments and following up on overdue invoices.
- Executed marketing strategies, including social media engagement and email campaigns.
Company Director/office manager
Select Marquees
Newbury, Berkshire
05.1987 - 04.2000
- Established a marquee hire business, achieving preferred supplier status for British Airways, British Gas, and The Conservative Party.
Managed office operations, ensuring efficient workflow and customer satisfaction.
Successfully sold the business prior to relocating to Scotland and launching Classical Loo Company.
Order Costing Clerk/Team Leader
Marley Tiles Beenham
Newbury, Berkshire
03.1980 - 02.1982
- Streamlined order processing for two UK branches, ensuring timely document preparation.
- Monitored work in progress printouts, following up on incomplete contracts with representatives.
- Led a team of four colleagues in order processing and stock control across four branches.
- Facilitated weekly meetings with representatives to discuss progress and address issues.
- Assisted in stock takes, documenting and processing information accurately.
- Maintained team morale by providing support and covering holiday leave as needed.
- Collaborated with department leader and branch MD to resolve concerns and implement suggestions.
Veterinary Nurse
Botley Road Veterinary Hospital
Oxford, Oxon
04.1977 - 06.1980
- Completed training as veterinary nurse, including six-month live-in college course.
- Assisted vets during surgeries, managing anaesthesia and animal well-being.
- Handled client interactions at reception with compassion and efficiency.
- Managed telephone enquiries, addressing emergencies and scheduling appointments.
- Maintained hygienic facilities, ensuring hospitalised patients received proper care.
- Participated in weekend rota and on-call duties for emergencies.
- Conducted farm visits, collecting blood samples and supporting large animal operations.
- Supervised trainee nurses, ensuring proficiency in assigned tasks.
Education
Higher National Diploma - Veterinary Nursing
Berkshire College of Agriculture
MaidenheadGCSE - Basic School Qualifications
St Marys Convent
WorcesterSkills
- Reception
- Professional demeanour
- Scheduling and calendar
- Accounts payable and receivable
- Ability to prioritise management
- File and data retrieval systems
- Self-directed
- Inventory control
- Interpersonal communications
- Customer relations
- Computer proficiency
- Customer service orientation
- Invoicing and billing
- Time management ability
- Event coordination
- Data entry
- Experience with Xero and Sage accounts packages
- Proficient keyboard skills
- Accounting systems usage
- Innovative approach
- Excellent communication skills
Affiliations
- Family - 6 grandchildren
- walking
- cooking
- gardening
Timeline
Company Director
Classical Loo Company Ltd
06.2021 - 12.2025
Assistant Accountant
Intervention Rentals
03.2021 - 05.2022
Company Director/office manager
Classical Loo Company Ltd
05.1999 - 06.2021
Company Director/office manager
Select Marquees
05.1987 - 04.2000
Order Costing Clerk/Team Leader
Marley Tiles Beenham
03.1980 - 02.1982
Veterinary Nurse
Botley Road Veterinary Hospital
04.1977 - 06.1980
GCSE - Basic School Qualifications
St Marys Convent
Higher National Diploma - Veterinary Nursing
Berkshire College of Agriculture