Summary
Overview
Work history
Skills
Timeline
Generic

Bridget Hall

Shrewsbury,Shropshire

Summary

Detailed orientated individual experienced in administrative procedures. Overseeing day-to-day duties with strong planning and organisation skills to deliver projects in timely manner.


I am confident in my ability to coordinate complex strategies and organisational requirements for staff and senior leaders. I am continuing my aspirations for employment into administrative roles, as well as expanding my range into adult social care using my experience within the NHS.


Overview

17
17
years of professional experience

Work history

Rough Sleeping Estimates Project Co-ordinator

Homeless Link
London
11.2024 - Current
  • Coordinated project tasks, ensuring timely completion.
  • Monitored project timelines to avoid delays.
  • Maintained an organised filing system for all project documents, for easy accessibility.
  • Provided essential administrative support during busy periods.
  • Facilitated regular team meetings to monitor progress.
  • Improved workflow efficiency with structured planning and coordination of tasks.
  • Worked closely with the Project Manager to define objectives.

Administration Lead/Supervisor

Shropshire Community Healthcare NHS Trust
07.2022 - 12.2023
  • Company Overview: Community Dental Services
  • Supervision across five surgeries within Shropshire travelling to sites on a regular basis
  • Producing a weekly rota ensuring adequate administration cover across all sites to ensure the effective running of the service
  • Recruitment / training of all staff ensuring compliance in line with mandatory and required annual completion
  • Conduct and manage staff absences, return to work interviews and yearly appraisals
  • Overseeing patient waiting list
  • Arranging, attending, and providing accurate minutes of meetings held in line with GDPR
  • Point of contact for any day-to-day requirements
  • Community Dental Services

Higher Level Medical Secretary

Shropshire and Telford NHS Hospitals
07.2021 - 04.2022
  • Company Overview: Department of Nephrology
  • Providing secretarial and PA support to 8 Consultants within the Nephrology Department at RSH
  • Co-ordinating and maintaining the on-call rota ensuring adequate cover for annual leave
  • Typing a high volume of clinician letters to an accurate and high standard, within the required time limit
  • Producing patient's blood request forms
  • Scheduling and re-scheduling of out-patient clinics
  • Dealing with a high volume of telephone enquiries from patients, GP’s, and other outside agencies
  • Department of Nephrology

Contract Administrator

Shropshire, Telford & Wrekin NHS CCG
11.2019 - 07.2021
  • Company Overview: Health Provider Contracts Team
  • Provide and coordinate administrative and secretarial support services, Preparation of agenda and minutes, servicing all relevant meetings, including Contract Review Board and Clinical Quality meetings
  • Providing up to date minutes in an accurate and timely manner
  • Providing comprehensive administration support to the Team in the development, delivery and monitoring of provider contracts to deliver healthcare services
  • Managing the electronic diary for the department, including arranging, and changing appointments, meetings
  • Working with all team members in the collection of information for performance reporting
  • Develop and maintain effective electronic filing system to ensure that information is kept securely In line with data policies
  • Coordinating Freedom of Information requests for the department
  • Health Provider Contracts Team

Caseload Administrator

Shropshire County Council
03.2018 - 01.2019
  • Company Overview: Social Services
  • Secretarial support to over 30 social workers within the Case Management Department of Shropshire Social Services
  • Arranging meetings involving police, social services, education, health, and legal services, attending these meetings to take minutes, subsequently producing and distributing the minutes to the various agencies involved, In line with deadline and confidentiality policies
  • High proficient understanding of GDPR
  • Social Services

Practice Secretary

NHS Shifnal and Priorslee Medical Practice
02.2017 - 03.2018
  • Typing of patient referrals to the Referral Assessment Service to include all medical specialities and addressing them towards the appropriate medical department
  • Processing urgent referrals to fall within the NHS 2 Week Rule
  • Processing smear recall service
  • Liaising on the telephone to various other agencies to include social services, CAMHS and Nuffield Health

Community Rheumatology Services
02.2016 - 11.2016
  • Company Overview: Shropshire Community Health NHS Trust
  • Providing medical secretarial support to Consultant Rheumatologists
  • Typing a heavy workload of clinic letters and reports often to tight deadlines, via digital dictation
  • Liaising with GP practices, radiological services, and hospitals
  • Making the appropriate follow-up appointments for review and phlebotomy, as this is crucial in monitoring rheumatological and arthritic conditions
  • Shropshire Community Health NHS Trust

Higher Medical Secretary

Bridgnorth Hospital
01.2015 - 02.2016
  • Company Overview: Shropshire Community NHS trust (Fixed term contract)
  • Providing secretarial support to visiting consultants of different specialities to include paediatrics, urology, general medicine, general surgery, dermatology, orthopaedics, and gynaecology
  • Arranging outpatient clinics at Bridgnorth hospital
  • Maintaining a minor surgery theatre waiting list and arranging theatre time and staff for these procedures
  • A high volume of clinic typing via digital dictation, arranging x-rays, blood tests and any other investigations as needed
  • Receiving the results for any investigations undertaken and passing to the relevant consultant for perusal in a timely manner
  • Shropshire Community NHS trust (Fixed term contract)

Saint Georges Hospital
01.2014 - 12.2014
  • Company Overview: South Shropshire and Staffordshire NHS Trust
  • Providing secretarial support to Consultant Forensic Psychiatrists
  • To include typing /inputting data, minute taking of case conferences and ward rounds
  • Maintaining patient’s records liaising with the Ministry of Justice and the Home Office in respect of section status to patients
  • South Shropshire and Staffordshire NHS Trust

Higher Medical Secretary

NHS
04.2008 - 01.2014
  • Company Overview: Princess Royal Hospital, Shrewsbury, and Telford NHS Trust
  • Providing secretarial support for Consultant Orthopaedic Surgeon
  • To include
  • Working to a strict deadline to ensure the smooth running of patient care
  • High volumes of clinical typing insuring patient’s appointments, treatment and subsequent follow-up care is on schedule
  • Princess Royal Hospital, Shrewsbury, and Telford NHS Trust

Skills

  • Microsoft
  • SEW(v,2)
  • MS Teams
  • Rio SemaHelix
  • Clinical-Portal
  • Review
  • EMIS
  • Digital Dictation
  • Excel
  • Quickbooks
  • NIMS
  • PowerPoint

Timeline

Rough Sleeping Estimates Project Co-ordinator

Homeless Link
11.2024 - Current

Administration Lead/Supervisor

Shropshire Community Healthcare NHS Trust
07.2022 - 12.2023

Higher Level Medical Secretary

Shropshire and Telford NHS Hospitals
07.2021 - 04.2022

Contract Administrator

Shropshire, Telford & Wrekin NHS CCG
11.2019 - 07.2021

Caseload Administrator

Shropshire County Council
03.2018 - 01.2019

Practice Secretary

NHS Shifnal and Priorslee Medical Practice
02.2017 - 03.2018

Community Rheumatology Services
02.2016 - 11.2016

Higher Medical Secretary

Bridgnorth Hospital
01.2015 - 02.2016

Saint Georges Hospital
01.2014 - 12.2014

Higher Medical Secretary

NHS
04.2008 - 01.2014
Bridget Hall