Bridget Dokyi

A results-driven professional with a robust skill set in problem-solving, communication, and leadership. Demonstrates expertise in strategic planning, inventory management, and quality assurance, ensuring operational excellence and efficiency. Adept at public speaking and accounting, with a proven ability to remain calm under pressure. Committed to leveraging these competencies to drive organisational success and pursue opportunities for continuous improvement.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in book and toy sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.

A motivated and adaptable individual with strong academic achievement in Business and Law-related subjects, currently completing a Diploma di Maturità (equivalent to a UK Level 3 Diploma). Recognized for consistent merit-level performance and praised by tutors for dedication and focus. Gained practical experience in customer-facing roles through work placements at Tesco Superstores, Bupa care homes, and McDonald's, developing strong communication, teamwork, and service skills. Multilingual in English and Italian, with proven ability to work effectively in fast-paced, multicultural environments. Successfully transitioned into UK work and education settings after relocating from Italy.

Level 3 Diploma Equivalent – Business and Commercial Studies (Expected July 2024)
Awarded in Italy (Diploma di Maturità), recognised as equivalent to a UK Level 3 qualification

• Provisional UK Driving Licence – Issued March 2025
• Food Hygiene and Safety Training – Completed during employment at McDonald's (UK)

Health and Safety Induction Training – Completed at McDonald's (UK)

Customer Service Experience – Gained through roles in retail and hospitality settings

Care Support Training ( Practical training and support experience relevant to UK care roles

I am a reliable and hard-working individual with hands-on experience in customer service, hospitality, and care support roles. After relocating from Italy to the UK, I've successfully adapted to new work environments, gained valuable skills through roles at McDonald's and other service-based positions, and continued my education to UK standards. I'm confident in my ability to communicate effectively, work well in a team, and support individuals in a caring, respectful manner. I am now looking to grow professionally in a role where I can contribute positively and continue building my career in the UK.

• Football / Team Sports – shows teamwork, dedication, and energy
• I am passionate about football, enjoying the social and tactical aspects of the sport, even though I don't play. I also have a love for cooking and exploring food cultures from around the world. Fluent in both Italian and English, I am dedicated to improving my language skills and connecting with people from different backgrounds. I'm committed to personal development, constantly learning through reading and documentaries to grow both professionally and personally.