Brianne Joy Guarin Gabor

Club Host | Sep 2023 – Apr 2025

Guest Service Assistant | Sep 2022 – Sep 2023

• Fast-tracked through three promotions in under three years.
• Lead daily operations across multiple hotel sites, including staff supervision, guest relations, and front-of-house management.
• Oversaw check-in/out processes, occupancy management, and booking systems.- Resolved guest complaints promptly, consistently improving satisfaction scores.
• Supported staff development through coaching and on-shift training.
• Flexible and eager to learn, with experience covering night shifts and quickly adapting to new responsibilities such as completing end-of-day reports and handling closing procedures

• Executed end-of-day cleaning duties, ensuring bar readiness for subsequent trading.
• Monitored identification checks to uphold legal compliance.
• Maintained comprehensive knowledge of diverse drink recipes and offerings.
• Trained new staff, enhancing overall team efficiency.
• Provided exceptional customer service in a dynamic café/bar environment.
• Fostered a professional and guest-focused atmosphere.

• Improved communication with patients by developing strong interpersonal skills.
• Assisted with patient care, monitoring, and rehabilitation support.
• Collaborated with healthcare teams to deliver patient-centered care.

• Ensured customer satisfaction by providing top-quality coffee and beverage.
• Served high volumes of customers efficiently during peak hours.
• Ensured consistent product quality and maintained clean service areas.
• Promoted menu items and enhanced customer experiences.