The primary responsibility is to build strong relationships with clients, understand their marketing goals, and deliver tailored media solutions to achieve them
Develop strategic media plans, suggesting campaign optimizations, and analyzing performance data to demonstrate value to clients
Conducting client meetings to discuss campaign strategies and objectives
Managing client expectations and addressing any concerns
Monitoring campaign performance and making necessary adjustments
Communicating campaign results and insights to clients
Collaborating with internal teams (e.g., account managers, creative teams) to deliver client needs
Negotiating contracts and managing client budgets
Ensure all process are followed with accuracy
Attend essential conference to identify new business, strengthen existing client relationships and source new potential affiliates
Head of New Business Development
Digital Fuel Performance Limited
01.2023 - 11.2024
Lead efforts in identifying and pursuing new business opportunities with companies such as Playtech, Rank, Casumo, MostBet, and Stake.com
Develop and implement strategies to grow client base and revenue streams
Build and maintain relationships with key stakeholders
Oversee sales and marketing teams
Drive business growth and profitability
Monitor market trends and identify opportunities and impacts
Negotiate contracts to ensure profitability and sustainability
Create Statements of Work and Master Service Agreements
Understand servicing costs and capacity to prioritize new business and lead generation
Stay up-to-date on industry trends and competitor activities across all geographies and gaming licenses
Provide sales leadership and guidance, including training and coaching
Inspire, motivate, and manage a team of sales and marketing professionals
Lead and manage the sales pipeline process and reporting
Estimate timelines for launching new business
Update internal documentation and reports ensuring 100% accuracy
Create the monthly, quarterly and annual commercial strategy based upon global Geos
Commercial Manager
Green Jade Games
10.2021 - 11.2022
Company Overview: Self-employed Contractor
Completed commercial agreements with 30 operators, enhancing existing contracts and securing new ones
Supported a mix of Tier 1, 2, and 3 operators across various regions including Entain, William Hill, 888, and Bet365
Ran promotional incentives to drive performance volumes
Conducted F2F visits across Europe, maintaining a high business reputation
Managed own hours and workload as a remote worker based in Gibraltar
Organized roadshow events and attended industry conferences such as ICE London, Sigma Malta, and iGB Live Amsterdam
Handled monthly game launches and technical complexities
Utilized tools like Jira, Confluence, MS Excel, MS Word, Slack, Outlook, Skype, Zoom, and Google Meet
Self-employed Contractor
Head of Commercials
Live Solutions
04.2022 - Current
Company Overview: Self-employed Contractor
Assisted in launching the business in Gibraltar
Secured contracts with 25 new operators, including several Tier 1 and US operators
Managed the role outside of normal business hours due to revenue-based commission structure
Self-employed Contractor
International Network Manager
Jumpman Gaming
07.2020 - 10.2021
Company Overview: Self-employed Contractor
Supported the build and drive of Jumpman's international expansion to include NZ, CA, and IE
Developed and integrated Jira Service Desk and HubSpot for efficient support and storage
Supported partners in preparing for new regions
Assessed partner profitability and managed terminations where necessary
Improved partner contracts and introduced power hours for team idea-sharing
Utilized Gantt Charts to streamline processes
Worked towards achieving OKRs with internal teams
Self-employed Contractor
Head of Client Relations
Nektan PLC
07.2018 - 06.2020
Transitioned the B2C Account Management team from London to Gibraltar
Managed 70+ white label partners and 180+ casinos, including the likes of NewsUK and Grace Media, 8Ball and Stride
Supported partners' brands in multiple regions including UK, CA, NZ, Latam, IN, FI, NO, DK, and SE
Conducted performance reviews and provided support to partners
Coordinated with internal teams on compliance and partner feedback
Managed the white label sales process and partner communications
Attended key industry events to build new contacts and partnerships such as ICE London, IGB LIVE Amsterdam, and The Malta iGaming conference
Managed a sales team of 3 people across the B2B and B2C teams