Summary
Overview
Work history
Education
Skills
Timeline
Generic

Brian Schabauer

Bristol,Bristol

Summary


Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.

Overview

8
8
years of professional experience

Work history

Store manager

Coffee #1
Bristol, Bristol
06.2023 - 05.2025
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Coached underperforming employees improving their job performance significantly.
  • Monitored inventory levels consistently to avoid stock shortages or overages.

Assistant manager

Bistrot Pierre
Weston-super-Mare, North Somerset
08.2021 - 06.2023
  • Monitored sales performance regularly adjusting strategies as required.
  • Conducted team meetings on a regular basis, promoting open communication within the team.
  • Created a positive work environment, resulting in higher employee morale.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Increased staff productivity by providing comprehensive training programmes.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Minimised inventory loss for improved profit margins.
  • Managed daily operations to ensure smooth running of the restaurant floor.

Assistant manager

Las Iguanas
Bristol, Bristol
02.2020 - 07.2021
  • Minimised inventory loss for improved profit margins.
  • Increased staff productivity by providing comprehensive training programmes.
  • Assisted in recruitment process to build an effective workforce.
  • Implemented promotional strategies for increased footfall during holiday seasons.
  • Making sure the team works and develops in a safe and healthy workplace

Waiter bartender

Bella Italia
Bristol, Bristol
06.2018 - 01.2020
  • Polished glassware regularly for presenting drinks impeccably.
  • Implemented upselling techniques to enhance revenue generation for the establishment.
  • Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
  • Ensured clean working environment with meticulous attention to detail and hygiene standards.

Promotor & Team Coordinator

United Nations International Children Emergency Fund. UNICEF
Lima, Lima
12.2017 - 07.2018
  • Convinced people to subscribe to UNICEF, and make donations monthly through an automatic credit card payment.
  • Explained every project that UNICEF has in Perú, and how their donation will help to each project.
  • Fill a formulary with all customer's data and send it to UNICEF's office in Madrid.
  • Organized and leaded a 10 people team.
  • Assign each team member a role to reach our selling goals.

Food & Beverage Assistant

Hilton Coluymbridge
Aviemore, Highlands
09.2017 - 12.2017

  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Assisted colleagues whenever possible.
  • Delivered quality service by providing a warm and welcoming environment.
  • Served beverages, bread and butter, and replenished items as necessary.
  • Maintained high standards of cleanliness and sanitation.
  • Resolved guest complaints quickly and efficiently.
  • Maintained complete knowledge of restaurant menu, including daily specials.

Night Porter

Macdonald Aviemore Hotel & Resort
Aviemore, Highland
01.2017 - 09.2017
  • Escorted guests to their assigned rooms, including transporting their luggage.
  • Developed departmental objectives, work schedules, budgets and policies.
  • Processed 15 telephone and walk-in reservations per night.
  • Resolved service-related problems in a timely manner.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Executed an average of 100 prompt wake-up calls each morning.

Education

Ungraduated - Psychology

University Of Lima
Lima

Secondary Education Exam - undefined

Hans Christian Andersen School
Lima
2013

Advanced English Degree - English

Catolica Language Centre
Lima
2014

Skills

  • Efficient
  • Property management
  • Resort experience
  • Guest satisfaction specialist
  • Skilled negotiator
  • Natural leader
  • Five-star hotel experience
  • Event planning and coordination
  • Front desk experience
  • Computer knowledge
  • Food and beverage services
  • Fast thinking 
  • Honest
  • Responsible
  • Punctual
  • Courteous
  • Service-orientated

Timeline

Store manager

Coffee #1
06.2023 - 05.2025

Assistant manager

Bistrot Pierre
08.2021 - 06.2023

Assistant manager

Las Iguanas
02.2020 - 07.2021

Waiter bartender

Bella Italia
06.2018 - 01.2020

Promotor & Team Coordinator

United Nations International Children Emergency Fund. UNICEF
12.2017 - 07.2018

Food & Beverage Assistant

Hilton Coluymbridge
09.2017 - 12.2017

Night Porter

Macdonald Aviemore Hotel & Resort
01.2017 - 09.2017

Ungraduated - Psychology

University Of Lima

Secondary Education Exam - undefined

Hans Christian Andersen School

Advanced English Degree - English

Catolica Language Centre

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Brian Schabauer