Brian Schabauer
Bristol,Bristol
Summary
Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.
Overview
8
8
years of professional experience
Work history
Store manager
Coffee #1
Bristol, Bristol
2023.06 - 2025.05
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Streamlined operations to maximise efficiency and minimise waste.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Coached underperforming employees improving their job performance significantly.
- Monitored inventory levels consistently to avoid stock shortages or overages.
Assistant manager
Bistrot Pierre
Weston-super-Mare, North Somerset
2021.08 - 2023.06
- Monitored sales performance regularly adjusting strategies as required.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Created a positive work environment, resulting in higher employee morale.
- Delegated tasks to team members efficiently improving overall productivity.
- Increased staff productivity by providing comprehensive training programmes.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Handled stock control duties diligently preventing overstocking or shortages.
- Minimised inventory loss for improved profit margins.
- Managed daily operations to ensure smooth running of the restaurant floor.
Assistant manager
Las Iguanas
Bristol, Bristol
2020.02 - 2021.07
- Minimised inventory loss for improved profit margins.
- Increased staff productivity by providing comprehensive training programmes.
- Assisted in recruitment process to build an effective workforce.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Making sure the team works and develops in a safe and healthy workplace
Waiter bartender
Bella Italia
Bristol, Bristol
2018.06 - 2020.01
- Polished glassware regularly for presenting drinks impeccably.
- Implemented upselling techniques to enhance revenue generation for the establishment.
- Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
- Ensured clean working environment with meticulous attention to detail and hygiene standards.
Promotor & Team Coordinator
United Nations International Children Emergency Fund. UNICEF
Lima, Lima
2017.12 - 2018.07
- Convinced people to subscribe to UNICEF, and make donations monthly through an automatic credit card payment.
- Explained every project that UNICEF has in Perú, and how their donation will help to each project.
- Fill a formulary with all customer's data and send it to UNICEF's office in Madrid.
- Organized and leaded a 10 people team.
- Assign each team member a role to reach our selling goals.
Food & Beverage Assistant
Hilton Coluymbridge
Aviemore, Highlands
2017.09 - 2017.12
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Assisted colleagues whenever possible.
- Delivered quality service by providing a warm and welcoming environment.
- Served beverages, bread and butter, and replenished items as necessary.
- Maintained high standards of cleanliness and sanitation.
- Resolved guest complaints quickly and efficiently.
- Maintained complete knowledge of restaurant menu, including daily specials.
Night Porter
Macdonald Aviemore Hotel & Resort
Aviemore, Highland
2017.01 - 2017.09
- Escorted guests to their assigned rooms, including transporting their luggage.
- Developed departmental objectives, work schedules, budgets and policies.
- Processed 15 telephone and walk-in reservations per night.
- Resolved service-related problems in a timely manner.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Executed an average of 100 prompt wake-up calls each morning.
Education
Ungraduated - Psychology
University Of Lima
LimaSecondary Education Exam - undefined
Hans Christian Andersen School
Lima2013
Advanced English Degree - English
Catolica Language Centre
Lima2014
Skills
- Efficient
- Property management
- Resort experience
- Guest satisfaction specialist
- Skilled negotiator
- Natural leader
- Five-star hotel experience
- Event planning and coordination
- Front desk experience
- Computer knowledge
- Food and beverage services
- Fast thinking
- Honest
- Responsible
- Punctual
- Courteous
- Service-orientated
Timeline
Store manager
Coffee #1
2023.06 - 2025.05
Assistant manager
Bistrot Pierre
2021.08 - 2023.06
Assistant manager
Las Iguanas
2020.02 - 2021.07
Waiter bartender
Bella Italia
2018.06 - 2020.01
Promotor & Team Coordinator
United Nations International Children Emergency Fund. UNICEF
2017.12 - 2018.07
Food & Beverage Assistant
Hilton Coluymbridge
2017.09 - 2017.12
Night Porter
Macdonald Aviemore Hotel & Resort
2017.01 - 2017.09
Ungraduated - Psychology
University Of Lima
Secondary Education Exam - undefined
Hans Christian Andersen School
Advanced English Degree - English
Catolica Language Centre