BRIAN NICHOLSON
ORANGE PARK
Summary
Adaptable and detail-oriented professional with a solid background in customer service and delivery operations. Known for strong problem-solving and communication skills, contributing to smooth operations and client satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Rental Car Supervisor
EDS SERVICE SOLUTIONS
Nashville
10.2025 - 04.2026
- Managed daily operations of rental car fleet and ensured vehicle readiness.
- Coordinated customer service efforts to enhance client satisfaction and resolve issues.
- Provided exceptional customer service to ensure customers had a pleasant experience with their rental car.
Delivery Driver
Amazon
Nashville
01.2025 - 03.2026
- Delivered packages efficiently to residential and commercial locations.
- Operated delivery vans following safety protocols and traffic regulations.
- Communicated with dispatch for route updates and delivery instructions.
- Loaded and unloaded packages, ensuring proper handling procedures.
- Resolved customer inquiries related to deliveries promptly and courteously.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Valet Driver
Laz
Nashville
06.2024 - 02.2025
- Cooperated with team members to ensure smooth operations.
- Monitored vehicle conditions for potential issues or damages.
- Followed safety protocols while driving and parking vehicles.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Greeted customers upon arrival and provided parking instructions.
Cashier
Star Team International
Kingston
02.2007 - 01.2021
- Processed cash, credit, and digital payments at point of sale.
- Executed customer transactions efficiently, ensuring accuracy and prompt service.
- Provided assistance to customers by answering product inquiries and offering recommendations.
- Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
- Resolved customer complaints professionally and promptly, contributing to customer satisfaction.
Education
High School Diploma -
Cornerstone Christian Correspondence School
15938 US Highway, 17 Townsend, Georgia11-2024
Some College (No Degree) - Truck Driving
Caribbean Maritime University
Kingston/Jamaica03-2022
Skills
- Fleet management
- Vehicle maintenance
- Vehicle inspection
- Safety compliance
- Dispatch coordination
- Order fulfillment
- Customer relationship management
- Operational oversight
- Analytical thinking
- Problem-solving capacity
- Decision making aptitude
- Time management
- Multitasking
- Reliability
- Adaptability
- Team collaboration
- Effective communication
- Interpersonal communication
- Communication skills
- Customer service excellence
- Relationship building
- Adaptability and flexibility
- Critical thinking
- Communication skills
Certification
- DOT Physical Certification
- Class E Drivers License
Timeline
Rental Car Supervisor
EDS SERVICE SOLUTIONS
10.2025 - 04.2026
Delivery Driver
Amazon
01.2025 - 03.2026
Valet Driver
Laz
06.2024 - 02.2025
Cashier
Star Team International
02.2007 - 01.2021
High School Diploma -
Cornerstone Christian Correspondence School
Some College (No Degree) - Truck Driving
Caribbean Maritime University