Brian Moreno

My responsibilities as a Lifeguard at Ethos consist of:

• Learning and maintaining proficiency in first responder skills such as First Aid and CPR to offer individuals in distress the best support possible.
• Conducting routine water tests to maintain proper chemical balance, ensuring the pool is clear and the conditions are also safe for swimmers to enjoy.
• Responding to emergency situations in a timely, efficient manner.
• Following health and safety protocols and standards, both on the poolside and in the pool plant room - e.g. wearing protective equipment such as gloves, aprons, goggles & mask, when dealing with acid and chlorine in the plantroom.
• Sport activity set ups - badminton, volleyball, basketball, fencing etc

At GLL, I worked around multiple centres around London simultaneously, working a variety of different roles. My main responsibilities were:

Training new members of staff.

• Creating a daily and up to date job schedule for staff and making sure all jobs are being completed in a timely fashion.

• Placing inventory orders based on the centre's needs whilst staying within the budget.

• Creating and amending the staff rota.

•Meetings with management.

• Making sure myself and other staff have completed monthly lifeguard training).

- Receptionist/Concierge

• Giving access to members. Customer enquires over the phone.

• Dealing with customer & building issues. Checking in contractors. Upsell. Cashing up of Till. Membership changes & issues).

• Membership Sales

(In person & over the phone. Tour's of the facility. Outreach. Meeting sales targets.

• Stadium Lead

(Managing events such as sports day's and football matches).

My Responsibilities at Double Impact were:

• Approaching strangers and interacted in natural conversation with goal of developing brand loyalty.
• Boosting sales through effective collaboration with store staff to promote products in high-traffic areas.
• Educating consumers about product benefits, leading to increased interest and sales conversions.
• Enhancing brand recognition by executing promotional events and engaging customers with product demonstrations.