Brian Jama

• Managing cloud-based infrastructure, optimizing costs and ensuring high availability of services.
• Reducing time-to-market, automating build, test, and deployment pipelines using CI/CD tools.
• Streamlining deployment processes for increased efficiency and reduced downtime.
• Establishing effective communication channels between development and operations teams for smoother integration of tasks.
• Developing scripts to automate routine tasks such as backups or report generation for improved efficiency in daily operations.

• Served as a liaison between different departments within the organization, promoting effective communication and collaboration on joint projects.
• Enhanced overall team efficiency by streamlining administrative processes and implementing innovative solutions.
• Handled sensitive documents securely while maintaining strict confidentiality protocols in line with company policy.
• Provided exceptional customer service, resolving issues promptly and professionally for increased satisfaction.

Development work that involved manipulating the 'back-end' of the Microsoft Office program Excel this was done by using the hidden developer tab included in most office programs and coding in a programming language called ‘Visual Basic for Application’(VBA) thankfully I had worked with VB.NET in college so I initiated myself to the language quite quickly and within the first four weeks I was already working on client based projects for the company this helped me feel more like a full team member rather than an apprentice, working on client based work meant that I had to get focused and deliver work to a professional standard also interacting with clients via email as well as the company directors. Whenever a new job would arrive, I would be added to the conference call given the job specification and was tasked to compile the job briefing into a task manager outlining the steps the job would take to be completed. The task manager app we used called Trello was important to the work flow of the company as it was shared meaning everyone in the team could view every job, we had ongoing so it was crucial that the information was concise but informative, whenever the project would advance the task manager would update a progress bar as well as show the deadline helping everyone in the company manage their workloads.