Brian Eze
Nottingham
Summary
Professional with extensive experience in customer service, food preparation, and stock management. Recognized for strong food allergen awareness and effective housekeeping techniques. Proven ability to train new staff and enhance team performance. Focused on driving operational excellence and pursuing growth opportunities in the hospitality sector.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Patient catering assistant (NHS)
Serco Ltd
Norwich, Norfolk
07.2025 - Current
- Prepared and delivered safe, hygienic meals tailored to the individual dietary requirements of over 50 patients daily.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Maintained cleanliness of ward kitchen and equipment to ensure compliance with health standards.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
Crew member
McDonald's
Norwich, Norfolk
11.2021 - 10.2024
- Managed communication across 20+ stations, ensuring minimal disruption and consistent target achievement each shift.
- Coordinated employee satisfaction survey to identify staff discontent areas.
- Resolved customer queries effectively, ensuring high levels of satisfaction.
- Gained over three years' experience in food assembly and preparation, adhering to quality and health & safety standards.
- Maintained high standards of station sanitisation and tidiness to meet expectations.
- Demonstrated productivity during peak periods while managing smaller tasks during quieter times.
- Utilised skills across grill station, beverage station, till, and food assembly line efficiently.
Night Cleaner
Major Recruitment Ltd
Attleborough, Norfolk
06.2025 - 07.2025
- Handled cleaning of advanced engineered machines processing over 2,000 free-range eggs daily.
- Conducted periodic application of heavy-duty polish following each cleaning session.
- Swept and mopped areas around and beneath workstations to maintain cleanliness.
- Removed cracked eggs and waste to ensure hygienic conditions.
- Replaced and washed used cloths, preparing for next day's operations.
Night Warehouse Operative
Rayment Recruitment Ltd (DPD Depot, Snetterton)
06.2023 - 08.2023
- Organised over 200 parcels per shift on pallets for transport to various warehouse sites.
- Operated electronic scanner to allocate parcels accurately to correct pallets.
- Efficiently offloaded heavy parcels from delivery trucks onto conveyor belt at optimal rate.
- Coordinated communications between stations in warehouse to enhance operational efficiency.
Temporary (Agency) Worker
Straight Forward Recruitment Ltd
06.2023 - 09.2023
- Executed decanting processes for dog food, ensuring safety through continuous health inspections per batch.
- Managed packaging and boxing of processed food using scales and labelling systems.
- Organised packaged boxes onto pallets for efficient transport within warehouse.
Sales Colleague
The Original Factory Shop (Wymondham)
06.2021 - 08.2021
- Acquired essential customer communication skills while operating till, offering informative purchase advice.
- Maintained stock presentation throughout store to optimise visual appeal.
- Conducted comprehensive cleaning of main floor, break room, and stock room, ensuring cleanliness.
- Organised weekly deliveries into stock room for efficient inventory arrangement.
Education
Bachelor of Science - Biomedical Science
Nottingham Trent University
Nottingham, UK 09/2023 -
A-Levels - Chemistry, Biology, Psychology
Wymondham High Academy Sixth’s Form
Norwich, UK 09/2021 - 07/2023
GCSEs -
Wymondham High Academy
Norwich, England UK 09/2016 - 06/2021
Skills
- Customer Service
- Food preparation
- Stock management
- Food allergen awareness
- Facilities housekeeping
- Cleaning techniques
- Time efficiency
- Teamwork
- Training new staff
Certification
Level 2 Food Hygiene and Safety Certification: I have acquired an industry certified training course that reaffirms my competency in handling food to a high standard in the workplace (Catering)
Accomplishments
Registered member of the Royal Society of Biology (RSB): I’m subscribed to the monthly newsletters for science related topics/discoveries; I’m given the opportunity to engage with accomplished likeminded people during organised events and develop skills valuable to careers associated with biosciences.
References
References available upon request.
Timeline
Patient catering assistant (NHS)
Serco Ltd
07.2025 - Current
Night Cleaner
Major Recruitment Ltd
06.2025 - 07.2025
Night Warehouse Operative
Rayment Recruitment Ltd (DPD Depot, Snetterton)
06.2023 - 08.2023
Temporary (Agency) Worker
Straight Forward Recruitment Ltd
06.2023 - 09.2023
Crew member
McDonald's
11.2021 - 10.2024
Sales Colleague
The Original Factory Shop (Wymondham)
06.2021 - 08.2021
Bachelor of Science - Biomedical Science
Nottingham Trent University
09/2023 -
A-Levels - Chemistry, Biology, Psychology
Wymondham High Academy Sixth’s Form
09/2021 - 07/2023
GCSEs -
Wymondham High Academy
09/2016 - 06/2021