Brian Bikoro
Newton Heath
Overview
3
3
years of professional experience
3
3
Languages
Work History
Barista
Nibbles Cafe
Cheetham Hill
06.2021 - 02.2022
- Excellent customer service skills, including the ability to handle customer inquiries and resolve issues
- Strong communication skills, both verbal and written, to effectively interact with customers and team members
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail in taking and preparing orders, ensuring accuracy and quality
- Time management skills to prioritize tasks and ensure smooth operations
Cashier
Moonlight Desserts
Wilmslow Road
12.2022 - 07.2023
- Working as a waiter at moonlight helped me develop various skills such as:
- Customer Service: It enhanced my ability to assist and engage with customers, addressing their needs and concerns
- Teamwork: It allowed me to work with other staff members to ensure smooth operations at the checkout and throughout the store
- Technology Proficiency: Furthermore it helped me acquire skills in using point-of-sale systems and other technological tools relevant to the cashier role
Customer Service
EHML
Manchester
09.2023 - 04.2024
- Developed and implemented customer service policies and procedures.
- Welcomed and greeted guests and delivered outstanding customer service.
- Providing excellent customer service by promptly answering patient inquiries.
- Managed branch sales, customer service, finances and recordkeeping.
Education
Triple business extended diploma - undefined
Xaverian College
01.2023 - 1 2025
GCSE - undefined
Our Lady's High School
01.2018 - 1 2023
Skills
Decision-Making
Extra Curricular Skills
- Fluent Spanish speaker
- In the process of learning Portuguese
- Cross-cultural communication skills
- Foreign language proficiency
Personal Information
Age: 17
Timeline
Customer Service
EHML
09.2023 - 04.2024
Triple business extended diploma - undefined
Xaverian College
01.2023 - 1 2025
Cashier
Moonlight Desserts
12.2022 - 07.2023
Barista
Nibbles Cafe
06.2021 - 02.2022
GCSE - undefined
Our Lady's High School
01.2018 - 1 2023
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