Brexon Rod Malahay
Dundonald,Northern Ireland
Summary
A highly motivated individual with a passion for customer service and a desire to work in the airline industry as a Passenger Service Agent. Possess excellent communication skills, the ability to work well in a team, and a willingness to learn and adapt to new situations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Care assistant
Presbyterian Church in Ireland
BELFAST, Northern Ireland
08.2022 - Current
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Police Staff Sargeant
Philippine National Police
Quezon City, Philippines
07.2012 - 11.2022
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Coordinated complex investigations with external law enforcement agencies.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Engaged in community outreach programmes to discourage youth from drug and crime-related offences.
- Controlled front-line responses and investigations through resource allocation, supervision and risk management.
- Coordinated physical searches to remove contraband and weapons from suspects.
- Attended criminal and civil cases to testify and provide evidence to support judgements.
- Safely and securely handled intelligence to minimise unnecessary disclosure.
- Established partnerships to meet community policing objectives.
- Supervised collection of fingerprints, mugshots and personal items during booking process.
- Treated detainees with respect and dignity and addressed well-being issues during detention.
- Maintained calm under pressure in emergency response and handling, aiding desired outcomes.
- Providing security for high-ranking officials, such as Police Generals and the President.
Education
Master in Public Administration -
Mandue City College
PhilippinesDiploma in Professional Education -
Mandaue City College
PhilippinesBachelor of Science in Criminology -
Negros Oriental State University
PhilippinesPrivate Pilot - Aviation
Royhle Aviation Academy
PhilippinesSkills
- Fast Learner
- Interpersonal skills
- Time management skills
- Adaptability
- Intelligence analysis
- Crime investigation
- Court appearances
- Armed response
- Calm under pressure
- Outstanding communicator
- Suspect identification
- Special Weapons and Tactics Team
- Physical restraint
- Laws and ordinances
- Crime Prevention
- Drug Interdiction
- Criminal investigation
- Workload balancing
Languages
English
Fluent
Timeline
Care assistant
Presbyterian Church in Ireland
08.2022 - Current
Police Staff Sargeant
Philippine National Police
07.2012 - 11.2022
Master in Public Administration -
Mandue City College
Diploma in Professional Education -
Mandaue City College
Bachelor of Science in Criminology -
Negros Oriental State University
Private Pilot - Aviation
Royhle Aviation Academy
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