Summary
Overview
Work history
Education
Skills
Key Skills and Training
References
Timeline
Generic

Brett Austin

Carlton,Nottinghamshire

Summary

I am a conscientious, reliable and personable team player who is able to use their initiative. Calm under pressure, able to prioritise and have an enthusiastic and positive attitude with an aptitude for creative thinking. In previous roles I have shown an ability to learn quickly as I use a range of different machines, these are operated both manually and automatically and I have completed training courses on each in order to ensure my competence. I have good communication skills and I have the ability to relate to a wide range of people. In other previous roles I have worked directly with customers providing services and dealing with customer requests and concerns. Within my current role I face different challenges every single day. I have developed my interpersonal skills a great deal throughout my life. During my assessment training for becoming a prison officer my interpersonal skills were assessed and tested through various role play scenarios. I am able to cope with pressure, make quick decisions and have a patient and understanding approach to helping other people. I enjoy being challenged and always strive to achieve the highest standard possible in all tasks I complete. I am hard working and will give my all to ensure that I excel.

Overview

20
20
years of professional experience

Work history

Plumbing Student

Nottingham College
New Basford, Nottingham
09.2024 - Current
  • Pipe bending and types of jointing
  • Basic maintenance on taps and valves
  • Rainwater systems and maintenance
  • Basin and WC installation
  • Maintenance
  • Health and safety at work

Home delivery driver

Sainsburys
Colwick, Nottinghamshire
04.2023 - 12.2023
  • Contacted customers ahead of shopping drop-offs, effectively confirming and coordinating delivery times.
  • Completed deliveries with smile and patient, personalised service.
  • Loaded and unloaded shopping at stores and home locations, working safely and efficiently to limit disruption to other road users.
  • Communicated clearly with the store about route changes and customer issues.

Refuse collector

Various Agencies
Chesterfield, Derbyshire
07.2019 - 09.2019
  • Used appropriate protective clothing to adhere to health, safety and hygiene legislation.
  • Collected domestic waste at pre-arranged locations.
  • Worked as a team to provide efficient, professional roadside refuse collection service.
  • Operated lifting equipment to carry and empty bins.

Multi drop delivery driver

Self Employed for DPD
Sheffield & Nottingham, Yorkshire & Nottinghamshire
11.2017 - 12.2018

• Collect parcels / packages from the depo and load into van ensuring that the parcels and packages are organised in drop off order.


• Use of the latest Saturn 5 hand held scanner to deliver parcels in the most efficient way and experience in mapping out my own route]

• Delivering parcels at set times requested by the customer. i.e. Precise one hour delivery slots, before 12pm and pre 10:30 deliveries


• Giving the best customer experience when also collecting and swapping parcels


• Dealing with different business customers whilst also performing large scale collections at the end of each day


• Performing anywhere between 90-120 deliveries a day and running between 1:50 to 2 minutes per delivery

• Having to make quick minded decisions whilst out on the road dependent on traffic, road conditions and weather conditions

• Having to perform well under pressure, especially during peak periods when deliveries were at their highest

Multi drop delivery driver

Self Employed for Amazon
Sheffield, Yorkshire
11.2017 - 12.2018

• Collect parcels / packages from the depo and load into van ensuring that the parcels and packages are organised in drop off order.


• Use of the hand held scanners and the system in order to ensure that the parcels ad packages are delivered correctly according to the amazon procedure / policy.


• Using own ability and initiative when finding difficult addresses e.g. new housing estates.


• Customer focused when delivering their parcels and packages.


• Working as a team player and helping out other colleagues when needed.


• Deliver 120+ parcels a day

Electronics assembler

Pektron PLC
Derby, Derbyshire
02.2017 - 09.2017

• Populate PCB with components


• Soldering of components onto PCB's


• Inspection of PCB's to ensure they meet the required work standard


• Preparation of components for hand assembly


• Undertake production testing using dedicated test equipment


• Label and pack products as required


• I am capable to solder small components


• I have experience in inspecting and replacing surface mount components by hand.


• Have experience with modern PCB components.


• I am highly dexterous and have good attention to detail


• I am familiar with, and currently work to health and safety standards.


• I am familiar with and currently comply when working with the IPC standards up to class 3.


• Good at working towards deadlines and managing own workload.


• Use of potting machines when manufacturing specific products.

Machine operator

Xtratherm UK
Holmewood, Derbyshire
08.2015 - 02.2017

• Operating machines responsible for the manufacture of insulation boards.


2• Dealing with chemicals in a safe way including disposal and usage.


• Part of the emergency spill response team


• Removal of products and chemicals using a fork lift.


• Working as part of a team to ensure the efficient running of the factory.


• Completing paperwork and entering information onto the computer systems


• Fully trained in running the crosscut and butler


• Involved in different continuous improvement projects


• Organising and prioritising of tasks


• Working from a schedule and planning my day accordingly


• Ensuring that the line is running efficiently


• Ensuring all projected targets are met


• Providing leadership and support to the rest of the team


• Mentorship and supervision to less experienced staff


• Training of new staff


• Experience in some aspects of testing the insulation board in order to meet standards set by accredited bodies within the laboratory


• Ensuring all standard operating procedures and risk assessments are up to date for the tasks that I perform.

Prison Officer

Home Office & HMPS
Swinderby, Lincolnshire
01.2015 - 08.2015
  • De-escalated threatening behaviours, using restraint techniques when necessary.
  • Stayed calm and poised during heated, difficult or stressful situations, alleviating conflicts.
  • Resolved incidents calmly, maintaining best-possible safety and security of prison staff and offenders.
  • Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.

• Supervise, manage and control prisoners decently, lawfully, safely and securely


• Balancing authority with understanding and compassion


• Thinking on my feet, making quick decisions and effectively deal with unexpected situations


• Supervising visits and carrying out patrol duties


• Conduct searches on prisoners, staff and visitors


• Advising and counselling prisoners and making sure if needed they have access to professional help


• Providing appropriate care and support for vulnerable prisoners and those at risk of self-harm


• Ability to work with and understand offenders, including their religious beliefs and diverse backgrounds


• Establish, develop and maintain professional relationships with prisoners and staff


• Deal with incidents as the 'first on scene' and be able to work in a team to resolve them


• Use of IT to maintain and update records


• Attend and contribute to meetings as required


• Understand and comply with national and local policies and legislation

Machine operator

Xtratherm UK
Holmewood, Derbyshire
09.2011 - 01.2015

• Operating machines responsible for the manufacture of insulation boards.


• Dealing with chemicals in a safe way


• Removal of products and chemicals using a fork lift.


• Working as part of a team to ensure the efficient running of the factory.


• Completing paperwork and entering information onto the computer systems.


• Trained in all aspects of running the Phenolic Laydown


• Fully trained in running the crosscut and butler


• Fully trained in the use of celaschi machinery


• Involved in different continuous improvement projects


• Organising and prioritising of tasks


• Ensuring that the line is running efficiently


• Ensuring all projected targets are met


• Providing leadership and support to the rest of the team


• Mentorship and supervision to less experienced staff


• Training of new staff

Window And Door Fabricator

AM Profiles
Holmewood, Derbyshire
12.2010 - 06.2011

• Manufacturing of windows and door frames


• Ensuring orders were completed and went out on time


• Assisting the company in training of new staff

Refuse collector

Bolsover Council
Doe Lea, Derbyshire
08.2010 - 12.2010

• Completing rounds


• Collecting waste bins


• Dealing with the public


• Responding to and resolving any concerns and complaints


• Working as part of a team

Kerbside collector / yard FLT Driver

Cutts Recycling
Clay Cross, Derbyshire
05.2004 - 05.2010

• Completing rounds


• Collecting recycling bins


• Dealing with the public


• Managing any concerns, complaints and queries raised


• Using a forklift to empty lorries in the yard.


• Working as part of a team


• Training new staff members

Education

GCSEs -

Moorfield Secondary School
Bolsover, Derbyshire

Skills

RISK ASSESSMENTS (1 year)


HEALTH AND SAFETY (Less than 1 year)


FAST LEARNER (Less than 1 year)

Key Skills and Training

• Excellent communication skills 


• Great team player 


• Able to work on my own initiative 


• Problem solving skills 


• Flexibility 


• Good computer skills 


• Fast learner 


• Counterbalance FLT trained(expired) 


• Full driving licence


• Experience of using machinery in a warehouse environment  


• Committed to helping other people 


• Building and maintaining positive working relationships 


• Externally Spill Response trained by Darcy Spillcare manufacturers 


• Internally trained on various health and safety aspects including creating and updating risk assessments 


• Control and Restraint trained

References

References available upon request.

Timeline

Plumbing Student

Nottingham College
09.2024 - Current

Home delivery driver

Sainsburys
04.2023 - 12.2023

Refuse collector

Various Agencies
07.2019 - 09.2019

Multi drop delivery driver

Self Employed for DPD
11.2017 - 12.2018

Multi drop delivery driver

Self Employed for Amazon
11.2017 - 12.2018

Electronics assembler

Pektron PLC
02.2017 - 09.2017

Machine operator

Xtratherm UK
08.2015 - 02.2017

Prison Officer

Home Office & HMPS
01.2015 - 08.2015

Machine operator

Xtratherm UK
09.2011 - 01.2015

Window And Door Fabricator

AM Profiles
12.2010 - 06.2011

Refuse collector

Bolsover Council
08.2010 - 12.2010

Kerbside collector / yard FLT Driver

Cutts Recycling
05.2004 - 05.2010

GCSEs -

Moorfield Secondary School
Brett Austin