Brennan Cox
London
Summary
Friendly, personable and hardworking individual with experience in lifeguarding and customer service. Reliable and calm under pressure, with strong communication skills and the ability to work well both independently and as part of a team. Passionate about providing excellent service, maintaining safe environments, and supporting others. Always willing to learn, take on responsibility, and contribute positively in fast-paced environments.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
Work history
Recreational Assistant
Thornton Heath leisure centre
2022.10 - 2026.03
- Supervising swimming pool activities to ensure the safety of all visitors, maintaining vigilance and responding quickly to emergencies when required.
- Delivering excellent customer service by assisting members of the public, answering queries, and creating a welcoming environment for people of all ages and backgrounds.
- Carrying out regular poolside rotations and maintaining full awareness of health and safety procedures in line with lifeguarding standards.
- Responsible for maintaining cleanliness and hygiene across poolside areas, changing rooms, and other leisure facilities.
- Working collaboratively with team members to ensure smooth daily operations of the leisure centre.
- Helping to prepare and maintain gym, studio, and sports hall areas for various activities and events.
- Demonstrating strong communication, teamwork, and problem-solving skills in a fast-paced leisure environment
Senior Recreational Assistant
Thornton Heath leisure centre
2024.11 - 2025.05
- Supervised and supported a team of lifeguards, acting as a role model to maintain high safety and operational standards.
- Assisted with mentoring and basic training of new lifeguards, ensuring staff followed correct lifeguarding procedures and health & safety regulations.
- Maintained poolside vigilance, ensuring the safety of all swimmers and responding quickly and effectively to incidents when required.
- Conducted regular pool rotations and ensured lifeguard positions were correctly staffed during busy periods.
- Ensured the pool environment, changing areas, and surrounding facilities were clean, safe, and well maintained.
- Set up and checked equipment for swimming sessions, fitness classes, and other leisure activities.
- Delivered excellent customer service by assisting visitors, resolving queries, and creating a welcoming environment for all members.
- Supported the wider leisure centre operations by preparing studios, gyms, and sports halls for activities and maintaining facility standards.
Temporary Christmas staff
Tesco
2021.10 - 2022.01
- Operated tills, processed cash and card payments while maintaining accuracy during busy peak periods.
- Provided friendly and helpful customer service.
- Helped manage queues during the busy Christmas period, ensuring customers were served promptly.
- Maintained a clean and organised checkout area in line with store standards.
- Supported the wider store team when required, including restocking shelves and helping customers locate products.
- Demonstrated reliability, teamwork, and the ability to work effectively in a busy retail environment during the holiday season.
Placement work
St Andrews primary school
- Supported children in the Early Years Foundation Stage (EYFS) with developing early reading, writing, and learning skills.
- Assisted the class teacher with classroom activities, helping create a positive and engaging learning environment.
- Worked with small groups and individual pupils to support phonics, reading practice, and basic numeracy.
Education
Double BTEC - Health and Social care
Bishop Thomas Grant RC School
London 2019.01 - 2021.01
Passes at GCSE - Maths, English Literature, English Language, Drama, Double science
Bishop Thomas Grant RC School
London 2016.01 - 2019.01
Skills
- Interpersonal skills
- Peer mentoring
- Reliable
- Communication skills
- Excellent timekeeper
- Conscientious
- Management skills within a team
- Organizational skills
Timeline
Senior Recreational Assistant
Thornton Heath leisure centre
2024.11 - 2025.05
Recreational Assistant
Thornton Heath leisure centre
2022.10 - 2026.03
Temporary Christmas staff
Tesco
2021.10 - 2022.01
Double BTEC - Health and Social care
Bishop Thomas Grant RC School
2019.01 - 2021.01
Passes at GCSE - Maths, English Literature, English Language, Drama, Double science
Bishop Thomas Grant RC School
2016.01 - 2019.01
Placement work
St Andrews primary school