Motivated and adaptable professional with a strong foundation in SaaS, audio engineering, and technical services. Recently relocated to London and eager to contribute to a fast-paced, high-growth company committed to innovation. Known for consistently exceeding goals, building strong client relationships, and thriving both independently and in team environments. Demonstrates initiative, resilience, and a hands-on approach to learning and delivering results.
• Consistently exceeded sales KPIs by up to 150%, contributing directly to company revenue growth.
• Prospected and qualified inbound and outbound leads through high-volume outreach (150+ daily calls, 3–5 hours talk time).
• Specialized in onboarding American traders in the stocks and options market.
• Identified client pain points and delivered tailored software solutions to mitigate concerns around cost, risk, and complexity.
• Delivered high-level customer service by troubleshooting technical issues and advising on audio-visual solutions.
• Managed a broad product portfolio and adapted advice for both technical and non-technical clients.
• Developed planning and coordination skills through AV event preparation and client liaison.
(Also worked here from July 2016 - September 2017)
• Constructed and repaired clients swimming pools.
• Worked independently at times, being responsible for personal projects as well as working with a team.
• Honed discipline and stamina by managing physically demanding roles and long hours.
• Provided mixing and mastering services for music artists, with successful releases across all major streaming platforms.
• Supported live events with analog/digital recording and AV setup.
• Developed long lasting business relationships with artists.
• Developed strong work ethic and teamwork in hands-on roles across construction, AV tech, and customer-facing marina services.
• Strengthened resilience, time management, and on-the-spot problem-solving across varied industries.
• Rigged and derigged large-scale events, including TED Talks, at Vancouver Convention Centre and other major venues.
• Independently handled rigging for small events with minimal supervision.
• Delivered reliable audio support under high-pressure live event conditions.
• Troubleshot and resolved technical issues to optimize sound quality.
Sales techniques like SPIN selling
SaaS sales
Client relationships
Troubleshooting
Lead generation
Lead qualification
Objection handling
Pipeline management
CRM proficiency
Sales Qualification and Discovery
Product Knowledge Mastery