Brendan Mitchell Jones
Dudley,West Midlands
Summary
Experienced with extensive knowledge of ISO standards, including ISO 9001 and ISO 17025, and a strong understanding of quality control standards. Demonstrates expertise in the repair, maintenance, and calibration of electronic test equipment, with proficiency in Transmille Software and Sage Line 50 to enhance operational efficiency. Committed to advancing goals by using technical skills to enhance quality improvements within the workplace.
Knowledge of resolving customer problems and increase success through effective work strategies and customer service.
Overview
42
42
years of professional experience
11
11
years of post-secondary education
Work history
General Manager
Micro Precision Ltd (formerly Quasartronics Ltd)
Kingswinford, West Midlands
1993.09 - 2025.10
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Regularly reviewed performance data, continuously looking for improvement.
- Successfully negotiated contracts with suppliers to reduce costs.
- Established a positive work environment which promoted staff morale and productivity.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Resolved operational issues impacting productivity, performance or profitability.
- Directed day-to-day work of 20 employees and motivated staff to exceed objectives.
- Worked with the Managing Director to establish objectives going forward.
- Monitored operations to assess and highlight results.
- Managed internal audits of operations, ensuring compliance with ISO 9001 & ISO17025.
- Assessed vendor services, resulting in strengthened supplier relationships.
- Ensured all departments were able to comply with ISO 9001 requirements improving credibility.
- Implemented corrective actions avoiding recurrence of errors.
- Implemented robust customer feedback to improve client satisfaction levels.
- Ensured adherence to health and safety guidelines within the organisation protecting employee wellbeing.
Production & Inventory Control
P Sandhi Upholstery Limited
Halesowen, West Midlands
1991.03 - 1993.09
- Generated daily reports and job cards to track work progress.
Monitored stock to ensure all ordered furniture had necessary raw materials. Placed orders if necessary, Continuous contact with fabric suppliers for new designs and end of line materials.
Finance Clerk
Don Everall Transglobe Limited
Wolverhampton, West Midlands
1983.08 - 1991.12
- Nominal Ledger - Managing daily cash sheets, accruals, production, and balancing turnover and P & L accounts with Supercalc 4 spreadsheets monthly for Company Secretary..
- Bought Ledger - Posting payments and invoices, drawing cheques and month end reconciliation.
- Sales Ledger - Posting Invoices and payments received and month end reconciliation.
Education
GCE O-levels, CSE - Secondary Education
Pool Hayes Comprehensive School
Willenhall, Walsall 1976.09 - 1981.05
Business Education Diploma - Business
Bilston Technical College
Bilston, Wolverhampton 1981.09 - 1983.06
A-Levels -
Dudley College of FE
Dudley 1994.09 - 1996.06
City & Guilds, Electronics Servicing Part 1 & 2 - Electronics
Dudley College of Further Education
Dudley 1997.09 - 1999.05
City & Guilds Electronics Servicing Part 3 - Electronics
Sandwell College
Smethwick 2000.09 - 2001.06
Skills
- ISO standards knowledge, ISO 9001 & ISO 17025
- Quality control standards understanding
- Repair, maintenance, calibration of electronic test equipment
- Proficient with Transmille Software
- Proficient with Sage Line 50
Affiliations
- Photography, Weather, Climate and Buses
References
References available upon request.
Timeline
City & Guilds Electronics Servicing Part 3 - Electronics
Sandwell College
2000.09 - 2001.06
City & Guilds, Electronics Servicing Part 1 & 2 - Electronics
Dudley College of Further Education
1997.09 - 1999.05
A-Levels -
Dudley College of FE
1994.09 - 1996.06
General Manager
Micro Precision Ltd (formerly Quasartronics Ltd)
1993.09 - 2025.10
Production & Inventory Control
P Sandhi Upholstery Limited
1991.03 - 1993.09
Finance Clerk
Don Everall Transglobe Limited
1983.08 - 1991.12
Business Education Diploma - Business
Bilston Technical College
1981.09 - 1983.06
GCE O-levels, CSE - Secondary Education
Pool Hayes Comprehensive School
1976.09 - 1981.05