Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Brenda  Uzochukwu

Brenda Uzochukwu

London ,LND

Summary

A dedicated professional with expertise in menu planning innovation, cash handling practice, and basic IT literacy. Demonstrates strong leadership proficiency and time management mastery, ensuring efficient operations and positive customer experiences. Skilled in handling customer complaints and feedback reception, consistently maintaining a positive attitude.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Waitress Assistant

the Pinnacle Hotel
Fct, Abuja
03.2022 - 12.2024
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Waitress Assistant

sky bar
AWKA, anambra
05.2021 - 11.2022
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Supported inventory management by maintaining accurate stock records of supplies.

Waitress Assistant

Big Baller
awka, anambra
01.2019 - 10.2020

.

  • Provided regular performance feedback to staff for their professional development.
  • Maintained high standards of cleanliness and hygiene in the food preparation area.
  • Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Assisted head waitress with large party coordination, aiding in smooth function.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Checked customers' identities to ensure they met age requirements for purchase of alcohol,.

Education

Bachelor of Science - LIBRARY AND INFORMATION

NNAMDI AZIKIWE UNIVERSITY
AWKA NIGERIA
01.2018 - 12.2023

Skills

  • Menu planning innovation
  • Cash handling practise
  • Basic it literacy
  • Feedback reception
  • Handling customer complaints
  • Time management mastery
  • Leadership proficiency
  • Positive attitude

Languages

French
Intermediate

Timeline

Waitress Assistant

the Pinnacle Hotel
03.2022 - 12.2024

Waitress Assistant

sky bar
05.2021 - 11.2022

Waitress Assistant

Big Baller
01.2019 - 10.2020

Bachelor of Science - LIBRARY AND INFORMATION

NNAMDI AZIKIWE UNIVERSITY
01.2018 - 12.2023
Brenda Uzochukwu