Brenda Da Costa
Cheam,Sutton
Summary
Persistence and focus on achieving goal.
Ethics and professionalism at work
Adaptability in constantly changing scenarios.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Enthusiastic person with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Event manager, Waiter
Self-employed
London, England
04.2012 - Current
- Hired temporary event staff.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Set-up tables, and delivery high quality service during the event.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
- Designed event set-up and displays to match client requests.
Cleaner
Self-Employed
London, England
03.2010 - Current
- Ironed and hung customer clothes with care.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Deep-cleaned home, and flat to maintain excellent hygiene standards.
- Provided high-quality cleaning services on clients houses daily, working efficiently to meet timeframe demands.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
Entertainer; Cashier
A Floresta Evento Infantil Ltda
Uberlandia, Brazil
05.2024 - 06.2024
- Developed fun, engaging learning experiences for children of varying ages.
- Performed with energy and enthusiasm to fully engage audiences.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer service with friendly and efficient manner.
- Completed opening and closing procedures each day.
- Educated customers on promotions, offers.
- Resolved customer complaints and answered querie.
Education
High School -
Computing - Word, Excel, Windows, PowerPoint
Basic - Cutting and Sewing
02.2007 - 12.2007
Skills
- Team Leadership
- Attention to Detail
- Excellent Customer Service
- Able to handle payments
- Fast learning
- Answering phone calls/ emails and dealing with inquires manner
- Ability to interact with guests with plenty of enthusiasm
- Experiment working in stressful
- Able to work alone or in group
Affiliations
- I love music, film and series
- Love to read, games
- cooking and baking
Languages
English
Fluent
Portuguese
Fluent
French
Beginner
Timeline
Entertainer; Cashier - A Floresta Evento Infantil Ltda
05.2024 - 06.2024
Event manager, Waiter - Self-employed
04.2012 - Current
Cleaner - Self-Employed
03.2010 - Current
Intituicao Corte e Costura - Basic, Cutting and Sewing
02.2007 - 12.2007
Escola Estadual Lourdes De Carvalho - High School,
Cebrac - Computing, Word, Excel, Windows, PowerPoint
Similar Profiles
Patty QuickPatty Quick
Customer Service Representative at Self-EmployedCustomer Service Representative at Self-Employed
Jennifer QuinnJennifer Quinn
Transcriptionist at Self-employedTranscriptionist at Self-employed
Cheyenne RosenthalCheyenne Rosenthal
Stay At Home Mom at Self-EmployedStay At Home Mom at Self-Employed
Nick CuevasNick Cuevas
Freelancer at Self-employedFreelancer at Self-employed
Jay MistryJay Mistry
Customer Assistant at Sainsbury'sCustomer Assistant at Sainsbury's