Brave SUA KINSUMBA
Bury,Lancashire
Summary
Dynamic and adaptable professional with a strong foundation in communication, conflict resolution, and efficient multitasking; demonstrates exceptional customer service skills and excels in time management, organisation, and teamwork. Adept at critical thinking and analysis, with a proven ability to handle complex situations with flexibility. Committed to leveraging these skills to contribute effectively in a collaborative environment while pursuing opportunities for professional growth in healthcare.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Retail assistant
Primark
Bury, Lancashire
2025.04 - Current
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Provided coverage during peak times to manage customer flow effectively.
- Remained empathetic and calm under pressure with customers
- Organised displays to promote inventory and encourage customer purchases.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Used Point of Sale system efficiently, speeding up transactions.
Volunteer (abroad)
Salford Diocese group
Salford, Lancashire
2025.07 - 2025.08
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Aided the elderly and showed energy and enthusiasm in fast-paced environment.
Volunteer retail assistant
Scope Charity Shop
Bury, Lancashire
2022.11 - 2023.03
- Coordinated shop floor activities for efficient operations throughout the day.
- Assisted in stock taking, ensuring accurate inventory management.
- Maintained a clean, organised store environment for improved shopping experience.
- Ensured correct, consistent product pricing and labelling to avoid customer objections or confusion.
- Sorted donations effectively, aiding the charity's fundraising efforts.
Education
A-Levels -
Holy Cross College
Manchester 2024.09 - 2026.06
GCSEs -
Unsworth Academy
Manchester 2019.09 - 2024.06
Skills
- Communication
- Conflict resolution
- Efficient multitasking
- Customer Service
- Time-management
- Organization
- Team work
- Flexibility
- Critical thinking (analysis)
Timeline
Volunteer (abroad)
Salford Diocese group
2025.07 - 2025.08
Retail assistant
Primark
2025.04 - Current
A-Levels -
Holy Cross College
2024.09 - 2026.06
Volunteer retail assistant
Scope Charity Shop
2022.11 - 2023.03
GCSEs -
Unsworth Academy
2019.09 - 2024.06