Brandon Jenkins
Warrington,England
Summary
Experienced manager in hospitality with a strong background in hotel operations and team leadership at Whitbread (Premier Inn) and restaurants. Proven ability to drive team performance and enhance operational efficiency. Committed to professional growth and advancement into higher management roles. Demonstrated expertise in employment technicalities and staff development.
Overview
1
1
Certification
7
7
years of professional experience
Work history
Duty Manager/Groups Coordinator
Whitbread PLC
Manchester, Greater Manchester
2025.04 - Current
- Leading teams across the hotel such as Front of house, Housekeeping & Kitchen.
- Oversee team performance through 1-1's and leading by example.
- Manage KPI's.
- Financial auditing such as reviewing refund & discounts, business expenditures and deposit ledgers to ensure operational compliance.
- Stock management tasks such as ordering in line with PAR levels, stock take and creating action plans to improve margins/revenue.
- Assisting housekeeping with laundry management & extensive rooms checks to ensure brand standards are met.
- Overseeing group reservations. Creating pro-forma invoices, taking payment in line with contract, and adding names to guest list.
- In higher management absence. I'll overlook the team schedules to ensure we have the right amount of team for business demand as well as overseeing forecasted labour model vs actual hours.
Restaurant Manager
Whitbread PLC
Manchester, Greater Manchester
2024.11 - 2025.04
- Reporting to the General manager, job entails overseeing team leaders, floor and bar staff.
- Manage and lead the team through 1-1's, upskilling and lead by example.
- Managing the bar stock. Such as counting stock, stock take and creating action plans.
- Completing weekly H&S checks.
- Financial auditing which involves overseeing business expenditures and discounts. Reviewing payroll analysis and team holiday balance as well as cash bankings.
Duty Manager/Groups Coordinator
Whitbread PLC
Manchester, Great Manchester
2022.11 - 2024.11
Team Member
Whitbread PLC
Manchester, Greater Manchester
2019.12 - 2022.11
Seasonal Customer Assistant
The Range
Rochdale, Greater Manchester
2019.11 - 2019.12
Skills
- Good knowledge of hotel reservation systems such as Opera
- Flexible
- Good initiative
- Leading a team
- Can work across multiple departments
- IT Skills
- Employee relations management
- Recruitment such as understanding contract base and right to work process
- Complaint handling excellence
- Making compliant team rotas in line with labour model and contracted hours *flexing team hours within percentage policy in line with business demand and team A/L
Certification
- Personal License holder
- First aid trained
- Evac chair trained
- Driving license
Timeline
Duty Manager/Groups Coordinator
Whitbread PLC
2025.04 - Current
Restaurant Manager
Whitbread PLC
2024.11 - 2025.04
Duty Manager/Groups Coordinator
Whitbread PLC
2022.11 - 2024.11
Team Member
Whitbread PLC
2019.12 - 2022.11
Seasonal Customer Assistant
The Range
2019.11 - 2019.12