Brandon Davies
Andover,Hampshire
Summary
Versatile professional with focus on project coordination and operational efficiency. Skilled in streamlining processes, ensuring timely project delivery, and fostering cross-functional team collaboration. Committed to driving project success through strategic planning and meticulous attention to detail. Thrives in fast-paced environments with a strong commitment to continuous growth and learning.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Police Officer
Metropolitan Police Service
Brixton, Lambeth
2020.04 - Current
- Hate Crime Coordinator for Southwark and Lambeth, leading multi-agency initiatives, coordinating stakeholders, tracking actions, and supporting delivery against agreed objectives.
- Operate within a highly regulated, formal environment requiring strict adherence to processes, governance, and documentation standards.
- Negotiated and de-escalated tense situations, building trust and rapport with diverse individuals.
- Coordinate activity across internal teams and external agencies to support the safe and timely delivery of operational objectives.
- Maintain accurate records, reports, and case documentation to ensure auditability and accountability.
- Maintained high stakes operational responsibilities, demonstrating leadership, discipline, and decision making under pressure.
- Apply sound judgement and attention to detail when handling sensitive information and complex tasks.
- Assessed risk and made critical decisions under pressure to protect life and property during high risk situations.
- Developed detailed project documentation, including scope of work, project schedules, and financial reports.
- Led weekly project status meetings, presenting updates to stakeholders and adjusting project plans as needed.
General Manager
Lifestyle Fitness
Durrington, Wiltshire
2018.07 - 2020.04
- Promoted from Assistant Manager to General Manager within one month, demonstrating rapid impact and leadership capability.
- Grew club membership from 400 to 800 members, directly increasing revenue and client retention.
- Oversaw a £500k refurbishment project, managing budgets, contractors, and timelines to successful completion.
- Achieved high scores in mystery shopper audits, reflecting excellence in customer service and operational standards.
- Managed and trained staff, optimised operations, and implemented systems to improve efficiency and member experience.
- Monitored staff performance and developed improvement plans.
- Implemented quality control procedures, ensuring deliverables met or exceeded client expectations.
- Monitored project budgets, tracking expenditures, and implementing cost control measures to stay within financial limits.
- Oversaw procurement of project materials, ensuring timely delivery and compliance with project specifications.
- Negotiated contracts with vendors and suppliers, optimising budget allocations without compromising on quality.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
Customer Service Assistant
Tesco
Salisbury, Wiltshire
2016.01 - 2018.07
- Provided excellent customer service in a high-volume retail environment, resolving issues quickly and professionally.
- Built rapport with customers through courteous and professional communications.
- Handled cash, stock, and daily operational tasks with accuracy and efficiency.
- Developed communication, problem-solving, and multitasking skills under pressure.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Ensured compliance with health and safety regulations, protecting customers and staff from potential hazards.
- Engaged with customers through multiple channels, including face-to-face, phone, and email, ensuring consistent service quality.
Education
Level 3 Extended Diploma - Sports and Exercise Science
Hartpury College
Gloucester, Gloucestershire 2017.06 -
GCSEs - English Language (A), English Literature (A), ICT(A), Mathematics,(B) Science (B)
Avon Valley Collage
Durrington, Wiltshire 2015.06 -
Skills
- Project coordination and administrative support
- Working within formal, regulated environments
- Action tracking, scheduling, and progress monitoring
- Stakeholder communication and relationship management
- Cultural awareness
- Accurate documentation and reporting
- Budget awareness and contractor coordination
- Risk awareness, safety, and compliance
- Strong organisational and IT skills (Office 365)
- Attention to detail and quality focus
- Converting requests into structured action plans
Certification
- Certificate in Knowledge of Policing, 2020
- Legionella Awareness, 2020
- NPIA First Aid, 2020
- CPR Training, 2020
- CRM Databases, 2018
- Gym Instructor, 2018
- Microsoft 365 - Excel, Word, PowerPoint, Outlook, Teams
Affiliations
- Travelling
- Anything Sport Related
- Business and Projects
References
References available upon request.
Timeline
Police Officer
Metropolitan Police Service
2020.04 - Current
General Manager
Lifestyle Fitness
2018.07 - 2020.04
Level 3 Extended Diploma - Sports and Exercise Science
Hartpury College
2017.06 -
Customer Service Assistant
Tesco
2016.01 - 2018.07
GCSEs - English Language (A), English Literature (A), ICT(A), Mathematics,(B) Science (B)
Avon Valley Collage
2015.06 -