Brandon Darko

Empathetic

• Dealing with vunerable people has taught me how significant an issue can effect someone, despite how on the outside it may come across as trivial
• This has helped me time and again throughout my studies as it prevents me from overlooking any factors and considered all aspects that are present and the role they play

Attentive listening

• This is useful to me, as I understand the time and care needed to address clients points or problems as meaningful impact is already made by making them feel heard, let alone once said problem is addressed
• Hence taking time to properly listen, is the first step to problem solving clients issues

Confident communicator

• Having worked in both the service and care industry, and always working within a team I learned how countless problems can be avoided once everyone understands the task at hand and their part in it
• This has helped me ensure to be an easy person to work with paitents and clinients espically in care settings and some paitents will be distressed, even enraged, so clearly outlining the steps I take to help them lets me achieve high satification rates with them

Communication skills

• Due to my confidence in communication I am able to navigate highly stressful situations while maintaining professionalism and am able to negotiate and reach good conclusions with staff and clients alike

• Not all communication is verbal, and having dealt with clients who were non-verbal I have always been able to use different methods of communication and read alternative communication Seeing too clients are understood and attend to their needs, resulting in merriment for clients

Problem-solving

• I have been able to apply my problem-solving skills when equipment is faulty but paitents need to me moved/ cared for, by using innovative thinking and a methodical approach to figure out work arounds
• This has also been prevelent with co-workers with a 'give and take' mindset with understanding when it is appropriate to merge ideas or follow someone else's

Adaptitbility

• Adaptibility has been prevelent with co-workers with a 'give and take' mindset with understanding when it is appropriate to merge ideas or follow someone else's
• Moreover, due to experience in care and service I have gotten accutomed to a dynamic intensity of the work, and utilize efficiently my time during slow periods and fast

Team working

Negotiation

• Understanding to prioitize the importance of certain task compared to others