Brais Perez Furelos
London
Summary
Dedicated professional with over a decade of experience in hospitality, focusing on high-end hotels and five years in corporate environments. Expertise in delivering exceptional service to high net worth individuals and supporting C-suite executives. Currently serves as Executive Concierge at a leading British pharmaceutical company, overseeing executive support and managing a Concierge team for over 3,000 employees.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Executive Concierge
GSK
London
2023.11 - 2026.01
- Support C-Level executives and VIP business guests by overseeing personal and professional needs.
- Manage onsite Concierge team, ensuring seamless service delivery for headquarters employees.
- Expand network of contacts to enhance client services and enrich offerings.
Community Manager
Sodexo UK & Ireland
London
2023.03 - 2024.09
- Initiated Community Manager Programme for Circles UK at Sodexo UK & Ireland HQ in London.
Workplace Concierge
Kirkland & Ellis LLP
London
2022.06 - 2023.03
- Oversee needs of 3,000+ London Branch members alongside members from three smaller European branches (Paris, Brussels, Munich) by delivering comprehensive concierge services, collaborating with American counterparts, and assisting any firm member globally outside of United States.
Workplace Concierge
Quilter PLC
London
2021.05 - 2022.06
- Direct Concierge services at Quilter PLC in London, managing a membership of more than 1500 alongside a concierge specialist from Southampton branch.
Senior Concierge
Baglioni Hotel
London, UK
2019.03 - 2020.11
Senior Concierge
Chelsea Harbour Hotel
London
2018.02 - 2019.02
Senior Concierge
Hilton London Metropole
London
2016.06 - 2018.02
Junior Concierge
Hilton London Metropole
London
2015.12 - 2016.06
Luggage Porter
The Landmark Hotel
London
2015.06 - 2015.12
Luggage Porter (Master)
Hilton London Metropole
London
2013.12 - 2015.06
Education
Hotel Management Diploma - Hospitality
C.I.F.P Carlos Oroza
Pontevedra, Spain 2011.01 - 2013.01
Skills
- OnQ and Opera knowledge
- Salesforce expertise
- Multilingual communication
Custom Section
OnQ, Opera, SalesForce, Native, Fluent, Fluent, Fluent
Personal Information
Title: Executive Concierge
Languages
Spanish
Native
English
Fluent
Portuguese
Fluent
Italian
Fluent
References
References available upon request.
Timeline
Executive Concierge
GSK
2023.11 - 2026.01
Community Manager
Sodexo UK & Ireland
2023.03 - 2024.09
Workplace Concierge
Kirkland & Ellis LLP
2022.06 - 2023.03
Workplace Concierge
Quilter PLC
2021.05 - 2022.06
Senior Concierge
Baglioni Hotel
2019.03 - 2020.11
Senior Concierge
Chelsea Harbour Hotel
2018.02 - 2019.02
Senior Concierge
Hilton London Metropole
2016.06 - 2018.02
Junior Concierge
Hilton London Metropole
2015.12 - 2016.06
Luggage Porter
The Landmark Hotel
2015.06 - 2015.12
Luggage Porter (Master)
Hilton London Metropole
2013.12 - 2015.06
Hotel Management Diploma - Hospitality
C.I.F.P Carlos Oroza
2011.01 - 2013.01