Brain Zelaya
Glendale
Summary
Hardworking employee enthusiastic about learning about the hotel industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Bi-lingual in Spanish and English.
Overview
7
7
years of professional experience
Work History
Food Delivery Driver
Maple
03.2016 - 04.2017
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Delivery Courier
Broadway Spirits
01.2018 - 04.2019
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Rode safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Food Delivery Driver
Caviar
04.2017 - 03.2020
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
Pharmaceutical Delivery Driver
Capsule
03.2020 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Made sure the deliver prescriptions accurately and safely to the correct customers
- Completed rush deliveries on tight timetables to satisfy customer needs.
Skills
- Personable
- Teamwork and Collaboration
- Computer Skills
- Customer Service
- Attention to Confidentiality
- Delivery Payment Collection
- Recordkeeping
Languages
English, Spanish
Native language
Timeline
Pharmaceutical Delivery Driver
Capsule
03.2020 - Current
Delivery Courier
Broadway Spirits
01.2018 - 04.2019
Food Delivery Driver
Caviar
04.2017 - 03.2020
Food Delivery Driver
Maple
03.2016 - 04.2017
Similar Profiles
BRADLEY MILLERBRADLEY MILLER
Carpenter at MapleCarpenter at Maple
Shay LeveneShay Levene
Billing Manager at MapleBilling Manager at Maple
Doron DinovitzerDoron Dinovitzer
Managing Director at MapleManaging Director at Maple
Logan YoungLogan Young
Biology Research Assistant at Glendale Community College Biology DepartmentBiology Research Assistant at Glendale Community College Biology Department
Sarah HolmgrenSarah Holmgren
Project Analyst at American ExpressProject Analyst at American Express