Brain Peters
Southampton,UK
Summary
IT professional with extensive expertise in Windows Server and Azure AD, Active Directory management, and hybrid identity solutions. Demonstrates proficiency in Fortinet firewalls, VPNs, Cradlepoint routers, and VLANs, ensuring robust network security and connectivity. Skilled in DNS management, site-to-site connectivity, and SOX audits compliance baselines. Adept at endpoint hardening strategies and infrastructure management . Proven track record in SQL Server maintenance and optimisation alongside system troubleshooting expertise. Effective communicator with a strong technical aptitude in networking, data backup solutions, Microsoft 365 administration, Exchange Online configuration, SharePoint integration, and Power Platform proficiency. Committed to enhancing organisational performance through technical documentation creation skills and vendor collaboration strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work history
IT Systems & Support Engineer
WP Group
Southampton, Hampshire
02.2024 - 11.2025
- Manage hybrid infrastructure across multiple depots (AD DS, Intune, Azure AD, Windows Server).
- Support SOX audits and enforce device compliance through Intune security and update baselines.
- Manage AES (Airport Energy Services) infrastructure including Orpak networking and FHO systems.
- Configure and maintain Fortinet firewalls, IPSec VPN tunnels, Cradlepoint routing, and depot connectivity.
- Administer DNS for internal and external systems, restoring external access to WP Group and AirportEnergy hosted services.
- Maintain SQL Server environments including backups, restores, and performance tuning.
- Develop automation scripts using PowerShell and Python for provisioning, patching, monitoring, and reporting.
- Work with CDW, Fuelsoft, and other vendors to maintain secure and stable infrastructure.
2nd Line Customer Support Analyst
HTEC Ltd
10.2022 - 02.2024
- Provided 2nd line support for enterprise POS and back-office systems.
- Created documentation and troubleshooting guides for internal teams.
- Assisted QA and development teams with system investigation and fixes.
Skills
- Windows Server and Azure AD
- Active Directory management
- Group Policy Objects
- Intune and hybrid identity
- Fortinet firewalls and VPNs
- Cradlepoint routers and VLANs
- DNS and site-to-site connectivity
- SOX audits and compliance baselines
- Endpoint hardening strategies
- PowerShell and Python scripting
- SQL Server maintenance and optimization
- Infrastructure management and monitoring
- System troubleshooting expertise
- Technical aptitude in networking
- Data backup and recovery solutions
- Effective communication skills
- Microsoft 365 and Exchange Online
- SharePoint and Power Platform proficiency
- Hybrid systems support experience
- Network configuration techniques
- Technical documentation creation skills
- Vendor collaboration strategies
- Problem-solving capabilities
- Performance analysis techniques
- Adaptability in dynamic environments
- Team collaboration skills
- Hardware troubleshooting expertise
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- IBM: Cybersecurity Roles and Operating System Security
- CompTIA A+ (Core 1) - Certificate of Completion
- Google Data Analytics Professional Certificate
Interests
Linux servers, automation scripting, security hardening, infrastructure optimisation, and music production.
Projects & Infrastructure Work
Led Fortinet migration: introduced new IP scheme, rebuilt IPSec VPN tunnels, and redesigned depot network links., Updated DNS records for WP Group and AirportEnergy, restoring access to on-site hosted services., Built PowerShell and Python automation tools for compliance checks, reporting, and provisioning tasks., Created a Linux-based home lab for automation, scripting, and infrastructure testing.
Languages
English
Fluent
Estonian
Native
Affiliations
- Game Development, Coding, Sound Design, Gym Powerlifting
Timeline
IT Systems & Support Engineer
WP Group
02.2024 - 11.2025
2nd Line Customer Support Analyst
HTEC Ltd
10.2022 - 02.2024