Brahmini Samala
Watford
Summary
Brings a dependable, hands-on approach to fast-paced environments, with a strong focus on teamwork, responsibility and quality. Supports smooth day-to-day operations by staying organised, communicating clearly and completing tasks with care. Adds value through a positive attitude, quick learning and consistent attention to customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Benugo British musuem
, london
09.2024 - 06.2025
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Recorded customer orders accurately to ensure precise food preparation. and made suggestions to guest tastes and preferences.
- Maintained cleanliness in customer and food preparation areas to uphold hygiene standards. and well-organised to maintain appearance and quality standards.
- Collaborated with the team to complete daily operational tasks, contributing to achievement of team targets.
- Completed allocated tasks efficiently, enhancing overall team productivity.
- Executed opening, closing, and shift change tasks efficiently to support smooth store operations. in full to promote store efficiency.
- Recognised and implemented health and safety improvements to enhance customer safety., ensuring a safe environment for customers.
- Kept current with health and safety guidelines to ensure compliance and enhance customer trust. of health and safety guidelines, applying best practices to safeguard customers and staff.
- Recalled important menu features and ingredients to assist customers with their dining choices., ingredients and allergen information.
Customer Sales Assistant
Poundland
09.2023 - 08.2024
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled complaints calmly and professionally, seeking positive resolutions for optimal customer satisfaction.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Talent Acquisition Specialist
Nakshathra IT Solutions
hyderbad, india
12.2022 - 06.2023
- Spearheaded company's talent acquisition and recruitment processes.
- Sourced and engaged potential candidates through social networks, aligning talent with specific role requirements.
- Used LinkedIn Recruiter to target profiles for specialist roles, securing optimal talent to meet business needs.
- Received and reviewed applications, managed interview process and generated shortlist of candidates for hiring managers.
- Oversaw annual screening and interviewing processes, ensuring effective selection of new hires.
- Identified recruitment areas in need of improvement and recommended strategies to address and resolve issues.
- Monitored key recruitment metrics and targets, completing and presenting reports to management.
- Provided clear, objective and constructive feedback to candidates, directing to other relevant company opportunities.
- Supervised staff recruitment, interviewing, selecting and onboarding.
Education
Bachelor of Science - electronics and communication engineering
St Mary's college
Hyderabd01-2019
Skills
- Health and safety compliance
- Allergen awareness
- Customer service
- Sales techniques
- Team coordination
- Team communication
- Customer relations
- Confident communicator
- Stock rotation
- Telemarketing
Skills
- Staff education and training
- Health and safety standards
- Customer-facing activities
Timeline
Team Member
Benugo British musuem
09.2024 - 06.2025
Customer Sales Assistant
Poundland
09.2023 - 08.2024
Talent Acquisition Specialist
Nakshathra IT Solutions
12.2022 - 06.2023
Bachelor of Science - electronics and communication engineering
St Mary's college