Administrative, Facility and Equipment Support
- Acted as main contact for staff and clients.
- Liaised with vendors supplying services such as housekeeping, laundry, and biohazard waste disposal to ensure timely service delivery.
- Conducts weekly waste inventory check of biohazard and chemical waste generated and reports waste collected on the National Environmental Agency (Singapore) Portal.
- Maintain and controls Master Index Document and folders as a DRIM Steward and ensures that the team reviews all records for retention or disposal based on the Global Record Retention Schedule.
- Maintain and controls Clinical Research Unit SharePoint account access.
- Maintains and controls key inventory for the entire facility's keypress.
Clinical Research Support
- Liaises with study teams to forecast medical supplies required to support the operations of the business including study activities.
- Conducts inventory on medical and chemical consumables.
- Liaises and discusses with dietician and caterers on menu planning based on the research study requirements.
- Conducts regular meetings with caterers on progress of research study meals and feedbacks.
Human Resource Support
- Liaised with HR to coordinate recruitment, hiring and onboarding workflow.
- Maintained high suitability standards through diligent screening, interview and assessment processes.
- Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
- Prepares for the planning, creation, and facilitation of Monthly New Hire Orientation Programs.
- Provides on the job training to new Locum Administrative Assistants.
Finance and Procurement Support
- Sources for appropriate vendors, handles procurement request orders (Buy@Lilly ARIBA) as well as monitors and tracks delivery of items purchased.
- Provides payment support by verifying accuracy of vendor's details on SAP, submission and approval of invoices in Flori.
- Creates and maintains vendor accounts (DSP) by working with Global Procurement team.
- Handles e-CIR and emergency payment (eMDR and ES) according to process
- Works with Global Support Teams (Buying Desk, P2P) to assist staff and vendors in finance related queries.
- Assisted with financial tracking and budget enforcement by approving financial expenditures.