Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Bradley Madegwa

Cambridge,Cambridgeshire

Summary

A dedicated professional with expertise in stock location methods, barcode scanner usage, and warehouse cleaning techniques. Demonstrates resilience to physical work and flexible working hours. Proficient in customer education and onboarding, with strong written communication skills and familiarity with CRM software. Adept at email administration, data entry proficiency, and empathetic understanding. Career goals include advancing within the logistics sector while leveraging core competencies to enhance operational efficiency.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Warehouse worker

Unilever
Nairobi, Nairobi
01.2024 - 09.2025
  • Handled customer returns professionally, ensuring satisfactory resolutions were reached.
  • Completed daily checklists to maintain warehouse cleanliness standards.
  • Maintained accurate stock records for easy tracking and retrieval of goods.
  • Followed health and safety guidelines with diligent use of protective gear.
  • Assembled products efficiently, facilitating timely order fulfilment.
  • Streamlined workflow by creating efficient goods organisation system.

Customer service representative

Sportserve
Nairobi, Nairobi
01.2023 - 11.2024
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Collaborated with sales team to maximise product visibility and sales.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Offered technical support, leading to enhanced user experience.
  • Provided top-notch support for increased customer satisfaction.
  • Streamlined processes through efficient record keeping.

Education

Bachelor of Arts - Economics

Maseno University
Kisumu
09.2018 - 12.2022

Skills

  • Resilience to physical work
  • Stock location methods
  • Barcode scanner usage
  • Warehouse cleaning techniques
  • Flexible working hours
  • Customer education and onboarding
  • Familiarity with crm software
  • Empathy understanding
  • Email administration
  • Strong written communication
  • Data entry proficiency

Affiliations

  • Football
  • Bike riding

Certification

Advanced Digital Marketing

Data Science & Analytics

Languages

English
Fluent

References

References available upon request.

Timeline

Warehouse worker

Unilever
01.2024 - 09.2025

Customer service representative

Sportserve
01.2023 - 11.2024

Bachelor of Arts - Economics

Maseno University
09.2018 - 12.2022
Bradley Madegwa