Bradley Venables
London
Summary
Highly motivated and ambitious professional with a strong background in multitasking and hospitality etiquette. Demonstrates exceptional problem-solving abilities, organisational skills, and reliability. Known for resilience and active listening, consistently delivering outstanding results. Career goal includes leveraging these competencies to excel in a dynamic and challenging environment.
Overview
3
3
years of professional experience
Work History
Hospitality team member
OFF THE CUFF
London, England
01.2022 - 11.2024
- Maintained high levels of customer service by promptly addressing guest queries.
- Ensured cleanliness of dining area for a pleasant dining experience.
- Enhanced guest satisfaction with prompt and attentive service.
- Handled complaints in a professional manner to maintain brand reputation.
- Created warm, friendly atmosphere through positive guest interactions.
- Handled complaints and conflict with diplomatic approach.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Processed payments swiftly for improved customer experience.
Education
GCSEs -
Friern Barnet
London 09.2016 - 05.2021
NVQ Level 2 - Business Studies
City of Westminster College
Westminster 09.2021 - 09.2022
NVQ Level 3 - Business Studies
Tower Hamlets University
London 09.2023 -
Skills
- Multitasking
- Hospitality etiquette
- Motivated
- Ambitious
- Problem Solving
- Ambitious
- Organised
- Reliable
- Resilience
- Active listening
Timeline
NVQ Level 3 - Business Studies
Tower Hamlets University
09.2023 -
Hospitality team member
OFF THE CUFF
01.2022 - 11.2024
NVQ Level 2 - Business Studies
City of Westminster College
09.2021 - 09.2022
GCSEs -
Friern Barnet
09.2016 - 05.2021
Similar Profiles
ELENA ANTOSHINAELENA ANTOSHINA
Stylist Sales Associate, Custom Service Rep at French Cuff BoutiqueStylist Sales Associate, Custom Service Rep at French Cuff Boutique
Madison OchoaMadison Ochoa
Showroom Manager at Rustic CuffShowroom Manager at Rustic Cuff
Pedro CassuaPedro Cassua
Events Assistant Beverage Manager at The Hurlingham ClubEvents Assistant Beverage Manager at The Hurlingham Club
Aaliyah JosephAaliyah Joseph
Retail supervisor at ScribblerRetail supervisor at Scribbler
Robin StallickRobin Stallick
Senior Talent Acquisition Partner at Elements Talent ConsultancySenior Talent Acquisition Partner at Elements Talent Consultancy