Bradley Kiiza
Hadley
Summary
Dynamic professional with a proven track record at Capgemini, enhancing company efficiency and customer satisfaction. Expert in creative problem-solving and superb communication demonstrated through successful business improvements and excellent service delivery. Skilled in creating memorable guest experiences and maintaining high safety standards, showcasing a blend of hard and soft skills essential for diverse environments. Great with customers of any age and experienced in serving with good knowledge of food and experience in retail. Charismatic and driven individual with background in customer service and hospitality.
Overview
2
2
years of professional experience
1
1
Certification
Work history
PE Teacher
Lawley Primary School
- During my time at Lawley Primary School, I assisted in delivering PE lessons and sports activities for pupils across different age groups. I helped plan and lead sessions that encouraged participation, teamwork, and physical development in a fun and supportive environment. This experience strengthened my leadership, communication, and organisation skills, as I worked closely with both teachers and students to ensure lessons ran smoothly and safely. I learned how to adapt activities to suit different abilities and how to motivate young children to stay active and engaged. Overall, this role gave me valuable experience in responsibility, teamwork, and working with younger pupils in a professional setting.
Bartender
The Ugly Duckling
Telford, Shropshire
2025.12 - Current
- Provided excellent service to customers, resulting in repeat business.
- Created an inviting atmosphere through friendly interaction with customers.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Collaborated with team members to provide seamless service during busy periods.
Sales Associate
Next
Telford, Shropshire
2025.08 - 2026.01
- Assisted customers in selecting home products, enhancing their living spaces and promoting a comfortable lifestyle.
- Developed strong product knowledge of home furnishings, enabling effective communication of features and benefits to customers.
- Collaborated with team members to achieve sales targets, demonstrating teamwork and effective communication skills.
- Utilised problem-solving skills to address customer inquiries and resolve issues promptly, ensuring a positive shopping experience.
Business Management
Capgemini
Telford, Shropshire
2024.07 - 2024.07
- Kept abreast of latest trends in business management through continuous professional development, ensuring up-to-date content delivery
- Identified patterns and communicated outcomes to synthesise business requirements
- Created and maintained a thorough quality management system
- Delivered clear, actionable observations and offered targeted recommendations for business improvement
- Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
- Boosted company efficiency and customer satisfaction by eliminating inefficient processes
Education
A Levels - Sport Science
Thomas Telford School
09/2025 - Select/2027
Secondary School - GCSE
Hadley Learning Community
Telford, Telford and Wrekin 09/2020 - 06/2025
Skills
- Great communication skills
- Adaptable
- Hard working
- Fluent in Spanish
- Effective time management
- Strong organisation skills
- Polite communication
- Problem Solving
Certification
- Qualified Referee - The Football Association
- I am a qualified football referee, having completed the official training and certification requirements through The Football Association. This qualification has strengthened my knowledge of the game, decision-making skills, and ability to manage players and situations under pressure. Refereeing has also helped me develop strong communication, leadership, and confidence both on and off the pitch.
- Level 1 Leadership Course
- I successfully completed the Level 1 Sports Leadership Course, which developed my skills in organisation, communication, and teamwork within a sports environment. Through the course, I gained experience in planning and leading basic sporting activities, supporting others, and promoting participation in physical education. This qualification strengthened my confidence and leadership abilities.
Affiliations
- Football
- Read
- Cooking
- Gym
- listen to music
Timeline
Bartender
The Ugly Duckling
2025.12 - Current
Sales Associate
Next
2025.08 - 2026.01
Business Management
Capgemini
2024.07 - 2024.07
PE Teacher
Lawley Primary School
A Levels - Sport Science
Thomas Telford School
09/2025 - Select/2027
Secondary School - GCSE
Hadley Learning Community
09/2020 - 06/2025