Summary
Overview
Work history
Education
Skills
Accomplishments
Hobbies & interests
Timeline
Generic

Bradley Hedges

Llandysul,Wales

Summary

  • I am a highly dedicated and trustworthy individual who embraces hard work with enthusiasm. I prioritise professionalism and respect for both the colleagues and the company I work for, known for my politeness and respectfulness partnered with my can do attitude all while having a smile on my face.
  • I am also Committed to excellence. I do not shy away from challenges and I consistently strive to enhance my capabilities, and I am always hungry to learn.

Overview

18
18
years of professional experience

Work history

Healthcare driver (temporary)

PHS
West Wales
11.2024 - 02.2025
  • Collected and safely transported healthcare waste from various sites, including dental practices, pharmacies, and prisons, ensuring compliance with health and safety regulations.
  • Managed stock levels and vehicle maintenance to ensure efficiency and reliability.
  • Planned and executed daily routes covering up to 20 locations, optimizing time management and logistical efficiency.
  • Took on this temporary role to maintain continuous employment while seeking a long-term position that aligns with my career goals.

Leakage Inspector

Welsh Water (RPS sub contractor)
02.2023 - 09.2024
  • Performing leakage inspections in villages and towns, utilising equipment such as listening sticks, I also independently make timely decisions to meet deadlines and manage workloads effectively
  • I engage with customers, work independently, and efficiently oversee assigned sites
  • Additionally, I meticulously maintain a well-equipped work van, ensuring the seamless ordering of supplies as needed.

Referencing

Goodlord
Remote , Home working
10.2021 - 01.2023
  • I screened references for prospective tenants and guarantors in the rental property sector
  • I engaged in effective communication through various channels such as emails, live web chat, and phone calls
  • Thoroughly validating tax returns and IDs for authenticity was part of my responsibilities
  • I earned a promotion to the hit line, dealing with a more exclusive customer base
  • This role also included assisting colleagues by promptly responding to their questions and helping them navigate their inquiries.

Segmentation / second job part time

Innersight Labs
Remote , Home working
05.2018 - 11.2021
  • I oversaw caseload management, coordinating the acquisition of CT scans from hospitals and transforming these scans into 3D segmentations essential for surgical procedures
  • My role encompassed meticulous data input and the timely relay of critical information.

Nightshift stock replenishment

Primark
01.2017 - 01.2021
  • Managed consistent stock replenishment to meet customer needs, organised the stockroom for efficiency, and upheld a high level of cleanliness in my designated store section to create an inviting and appealing shopping environment.

Insurance advisor

Sensee (Aviva Insurance)
Remote , Home working
01.2013 - 01.2017
  • Managed a diverse range of responsibilities, including handling incoming calls, processing card payments, and facilitating the renewal or initiation of insurance policies
  • Delivered personalised new business quotes and adeptly addressed inquiries and general issues, ensuring comprehensive customer support and satisfaction.

Sweet Factory

Sweet Factory
01.2007 - 01.2013
  • In this family-run business, I assumed a multifaceted role, overseeing both opening and closing
  • Conducted cash handling during daily operations and managed the weekly delivery process
  • Maintained control over inventory through regular stock checks and always made sure to give positive interactions with customers to enhance their overall experience.

Education

GCSEs - English, Mathematics, Science, Art, Graphics.

Sir Robert Woodard Academy
Lancing

Skills

  • Customer Service
  • Customer relations
  • Data Entry
  • Microsoft Office
  • Outstanding customer service
  • Telephone skills
  • Live chat support
  • Computer confident
  • Problem-solving
  • Communication skills

Accomplishments

  • Successfully built and managed two thriving game servers with one website attracting over 68,000 + unique visitors and having a player count of over 150 players daily.
  • Supervised a small team of individuals contributing to the success of my website/servers.

Hobbies & interests

  • Technology
  • Gaming
  • Reading
  • Movies & TV
  • Podcasts
  • Walks
  • Drawing
  • Learning new skills (C# and Guitar currently)

Timeline

Healthcare driver (temporary)

PHS
11.2024 - 02.2025

Leakage Inspector

Welsh Water (RPS sub contractor)
02.2023 - 09.2024

Referencing

Goodlord
10.2021 - 01.2023

Segmentation / second job part time

Innersight Labs
05.2018 - 11.2021

Nightshift stock replenishment

Primark
01.2017 - 01.2021

Insurance advisor

Sensee (Aviva Insurance)
01.2013 - 01.2017

Sweet Factory

Sweet Factory
01.2007 - 01.2013

GCSEs - English, Mathematics, Science, Art, Graphics.

Sir Robert Woodard Academy

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Bradley Hedges