Bradley Chapples
Dalton-in,Cumbria
Summary
Accomplished professional with extensive expertise in people management, cultural sensitivity, and staff mentoring. Demonstrates strong communication skills and proficiency in IT, document management, and administrative procedures. Proven track record in logistics and supply chain planning, process implementation and improvement, and project management. Adept at interfacing with stakeholders, driving quality improvements, and conducting root cause analysis. Committed to developing tailored planning practices and enhancing organisational efficiency through proactive initiative and critical-thinking. First-aid certified with a solid understanding of plant room functions. Career goal: to leverage skills in decision making and problem solving to contribute to organisational success.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Barrow Park Leisure
Barrow in Furness, Cumbria
03.2020 - 01.2025
- Implementing Health and Safety, Environmental and Quality assurance standards, creating COSHH risk assessments and health and safety guideline documentation whilst maintaining relevant documentation to ensure the site remains compliant for both internal and external auditing.
- Writing up Normal Operating Procedures (NOP's), Emergency Action Plans (EAP's), working instructions and risk assessments for various activities and processes.
- Coordinating with management on operational issues providing solutions for better efficiency.
- Planning and delivering projects securing new lines of revenue for the business.
- Delegating tasks to team members efficiently improving overall productivity.
- Planning staff rotors, shift schedules and class timetables.
- Carrying out material requirement planning for cleaning materials, fitness supplements and gym equipment to ensure efficient production.
- Monitoring and management of stock levels daily, scheduling delivery of materials from multiple suppliers to maintain production capacity.
- Creating process improvement opportunities and implementing new efficient ways of working.
- Communicating and networking with other companies and stakeholders, presenting new ideas to generate new business.
- Monitoring all staff annual appraisals by planning training requirements and implementing individual training needs.
- Managing sick and absence procedures while liaising with HR consultants.
- 91% pass rate in most recent external Health and Safety audit (January, 2025).
- Handling customer complaints effectively, restoring trust in our company.
Duty Manager
Barrow Forward Ltd
04.2015 - 03.2020
- Supported health and safety protocols.
- Ensured employees are adhering to health and safety processes throughout the facility.
- Ensured daily operations go ahead smoothly.
- Managed teams in their areas of responsibility.
- Implemented a daily strategy, providing solutions to any issues that can be foreseen in daily team/area meetings.
- General upkeep and maintenance of the mechanical components in our plant room as well as chemical components.
- Coordinated staff training sessions, enhancing team competencies and service standards.
- Wrote end of shift reports to facilitate service continuity.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Lifeguard
Barrow Forward Ltd
09.2011 - 04.2015
- Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
- Acted as point of contact for confused, distressed, or lost members of public.
- Observed swimmers attentively, quickly responding to risks and concerns.
- Managed general housekeeping duties around the pool area for a pleasant environment.
- Cleaning changing rooms and pool side to minimize the risk of accidents and hazards.
- Participating in staff training to maintain health and safety knowledge, first aid skills and rescue techniques.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
- Inspected safety equipment regularly, ensuring readiness at all times.
Education
GCSEs - All
Dowdales Secondary School
Barrow in Furness 09.2005 - 07.2009
Higher National Diploma - Sports
Furness College
Barrow in Furness, Cumbria 09.2009 - 07.2011
Skills
- Effective communication skills
- People management
- Employee mentoring
- Interfacing and reporting business status
- Collaborating with stakeholders
- Driving quality improvements
- Networking
- Root cause analysis
- Developing and implementing appropriately tailored planning practices
- IT Proficient
- Logistics and supply chain planning
- Process implementation and improvement
- Project Management
- Policy development and document management
- Organisation and time management
Certification
- NPPOC (National pool plant operators' course)
- IOSH Managing Safely
- NPLQ (National pool lifeguard qualification)
- St Johns Ambulance 3-day first aid at work
- Defibrillator trained
- Fire warden/Fire training
- NEBOSH: General 10-day course. Pending April/May 2025
Personal Information
Date of birth: 30/10/1992
References
References available upon request.
Timeline
Assistant Manager
Barrow Park Leisure
03.2020 - 01.2025
Duty Manager
Barrow Forward Ltd
04.2015 - 03.2020
Lifeguard
Barrow Forward Ltd
09.2011 - 04.2015
Higher National Diploma - Sports
Furness College
09.2009 - 07.2011
GCSEs - All
Dowdales Secondary School
09.2005 - 07.2009
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