Summary
Overview
Work history
Education
Skills
Quote
Timeline
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Bradley Carpenter

Bradley Carpenter

Courier
Basingstoke,Hampshire

Summary

Experienced professional with a strong background in customer service and logistics, specialising in van operation, manual handling, and same day delivery services. Demonstrates exceptional skills in route planning, load securing, and health and safety awareness. Proven track record of accurate parcel sorting, multi-drop delivering, and maintaining a clean UK driving licence. Adept at vehicle inspections and maintenance, ensuring safe driving practices and target time achievement. Committed to excellent customer communication and loss prevention while achieving career goals in the logistics industry.

Overview

5
5
years of professional experience

Work history

Pharmaceutical Courier

Pillbox Chemists
Basingstoke, Hampshire
12.2024 - Current
  • Offered excellent customer service that led to increased client retention rate.
  • Performed minor vehicle repairs timely, reducing downtime due to breakdowns.
  • Followed company protocols strictly to maintain good service standards.
  • Loaded and unloaded goods carefully for prevention of damage.
  • Processed paperwork accurately to avoid misplacement of goods.
  • Ensured customer satisfaction with timely and courteous parcel deliveries.
  • Communicated effectively with dispatch team for seamless operations.
  • Built and maintained strong working relationships with regular customers.
  • Supported customers with special requirements to enhance service.

Courier driver

Darcica Logistics Ltd
Theale , Berkshire
11.2024 - Current
  • Maintained regular contact with office staff; relayed information about traffic disruptions or other issues affecting deliveries.
  • Followed instructions regarding specific drop-off procedures; respected customers' preferences at all times.
  • Delivered packages promptly by adhering to strict schedules and routes.
  • Loaded, unloaded, prepared, inspected and operated the delivery vehicle for smooth operations.
  • Checked vehicles for mechanical items before departing to ensure safety.
  • Provided exceptional customer service by handling queries and complaints effectively and professionally.
  • Completed necessary paperwork relating to deliveries and consignments accurately for record-keeping purposes.
  • Obtained signatures from customers upon receipt of delivered goods for confirmation of successful deliveries.
  • Operated electronic scanners and maintained logs to track shipment progress efficiently.
  • Ensured cleanliness and maintenance of courier van to uphold professional image of company.
  • Conducted pre-inspections checks on vehicle; repaired minor faults when required.
  • Collaborated closely with dispatch team; ensured accurate communication about delays or problems.
  • Increased reliability by remaining flexible regarding work hours, including weekends and holidays as needed.

Parcel delivery driver

Yodel
Basingstoke, Hampshire
10.2024 - Current
  • Ensured timely delivery by following proper routes and schedules.
  • Maintained vehicle cleanliness for a professional appearance.
  • Improved customer satisfaction with polite and efficient service.
  • Loaded and unloaded parcels to prevent damage.
  • Communicated effectively with dispatch team, ensuring smooth operations.
  • Verified parcel contents for correct deliveries.
  • Handled fragile items carefully, preventing product damage.
  • Liaised efficiently with warehouse staff, ensuring correct parcel loading.
  • Collected signatures from recipients as proof of delivery, maintaining accountability.
  • Returned undelivered parcels back to depot at end of shift.
  • Completed deliveries with smile and patient, personalised service.

Delivery driver

Dominoes
Basingstoke, Hampshire
11.2022 - 10.2024
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Maintained vehicle cleanliness for a professional appearance.
  • Reduced fuel costs with efficient route planning.

Furniture delivery

The Furniture Project
Basingstoke, Hampshire
01.2020 - 10.2022
  • Ensured timely delivery by maintaining excellent knowledge of local area routes.
  • Provided exceptional customer service to ensure repeat business.
  • Maintained vehicle in clean and safe condition for efficient operation.
  • Loading and unloading of valuable goods ensuring perfect condition upon delivery

Education

NVQ Level 1 - Car Maintenance

BCOT
Basingstoke
01.2022

GCSEs - Mathes, English, Science, Sports, History

Richard Aldworth Community School
Basingstoke
01.1998

Skills

  • Customer Service
  • Van operation
  • Manual handling
  • Multitasking
  • Loss prevention
  • Load securing
  • Same day delivery services
  • Route planning
  • Health and safety awareness
  • Vehicle inspections and maintenance
  • Multi-drop delivering
  • Excellent customer service
  • Package handling
  • Target time achievement
  • Safe driving practices
  • Journey planning
  • Accurate parcel sorting
  • Vehicle maintenance
  • Age verification
  • Clean UK driving licence
  • DBS pass
  • Customer communication
  • Vehicle maintenance awareness
  • Courteous mannerisms
  • Proactive delivery planning
  • Patience under pressure
  • Reliability and punctuality
  • Safe driving habits
  • Multi-Drop experience
  • Logistical efficiency
  • Handle fragile items
  • Recipient confidentiality
  • Order processing
  • Commercial vehicle operation

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Pharmaceutical Courier

Pillbox Chemists
12.2024 - Current

Courier driver

Darcica Logistics Ltd
11.2024 - Current

Parcel delivery driver

Yodel
10.2024 - Current

Delivery driver

Dominoes
11.2022 - 10.2024

Furniture delivery

The Furniture Project
01.2020 - 10.2022

NVQ Level 1 - Car Maintenance

BCOT

GCSEs - Mathes, English, Science, Sports, History

Richard Aldworth Community School

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