
Accomplished professional with extensive expertise in sales management, retail operations, and customer service. Demonstrates strong leadership and team management skills, effectively overseeing store management and staff scheduling. Proficient in merchandising, cash handling, and inventory control, ensuring optimal organisational processes and practices. Adept at utilising POS systems and implementing shoplifting prevention techniques to enhance security measures. Committed to driving sales growth through strategic communication and customer-facing experience while maintaining awareness of retail trends. Career goal: To leverage comprehensive knowledge of relevant legislation and administrative experience to advance into senior management roles within the retail industry.
As of 2026, I currently hold a Level 2 retail diploma and Level 3 Retail Team Leader Diploma
Level 3 retail team leader diploma, December 2025, Level 2 retail assistant diploma, June 2024