Bozena Sucanska
Brighton
Summary
Highly motivated with excellent admin skills and a very keen eye to detail. I have gained a thorough knowledge of all Microsoft Office programs through my career and have excellent written and verbal communication skills. I possess strong organisational skills whilst being flexible and open minded. I consider myself a strong team player who can also work under my own initiative. I acquire new skills easily and apply them in a workplace setting. I have very good interpersonal skills both with colleagues and clients, this being demonstrated through different positions which I have held. I am reliable, proactive and dependable.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Administrator
Shaws of Brighton
Brighton, East Sussex
11.2023 - 10.2024
- Interact with customers professionally by phone, email to deliver accurate service information.
- Setting up new contracts/keeping on top of our administrative data system, Business Pilot
- Ordering customer products
- Issuing customer guarantee's & register FENSA certificates
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
Support services assistant
Triumph agency (Adur and Worthing council)
Worthing, West Sussex
06.2023 - 11.2023
- Provide a comprehensive,coordinated administrative and technical support service
- Report minor/standard building defects and service requests in a timely manner to nominated maintenance contractors in accordance with locally agreed procedures
- Liaise effectively with external contractors, members of the public in relation to all aspects of the service
- Ensure that orders for repair and maintenance goods and services are prioritised,efficiently raised and conveyed to the relevant contractor
- Process invoices from contractors and suppliers
Senior admin officer
Probation Service
Brighton, East Sussex
02.2022 - 01.2023
- Responsibility and escalation for risk assessments, workplace inspections
- Managing and mentoring team , including one to one supervision, point of contact for all HR related matters
- Reporting collated data to management and ensuring team are recording everything correctly, in a timely manner
- Responsible for petty cash and reporting
- Attend and contribute to planned managers meetings, H&S, estates/site meetings
Case administrator - victim liason unit
Probation Service
Brighton, East Sussex
02.2021 - 02.2022
- Responsible for setting up and maintaining victim information on relevant approve databases
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes
- Receive and distribute information and communications in an appropriate manner, e.g telephone, email
Receptionist / admin
Brook Street agency
Brighton, East Sussex
07.2018 - 02.2021
- To be first point of contact and greet visitors.
- Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required
- Ordering office stationery, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings
- To pay bus fares/travel warrants and handle day to day petty cash.
- Managed high volume of incoming calls and documented messages.
Education
Materials - Economics
Technological Faculty
Nove Mesto nad Vahom (Slovakia) 09.1994 - 05.1998
Skills
- Problem-solving
- Communication skills
- Resourcefulness
- Social services
- Calm under pressure
- Caseload management
Custom
- Exercising / mindfulness
- Dancing
- Cooking
- Water sports
Timeline
Administrator
Shaws of Brighton
11.2023 - 10.2024
Support services assistant
Triumph agency (Adur and Worthing council)
06.2023 - 11.2023
Senior admin officer
Probation Service
02.2022 - 01.2023
Case administrator - victim liason unit
Probation Service
02.2021 - 02.2022
Receptionist / admin
Brook Street agency
07.2018 - 02.2021
Materials - Economics
Technological Faculty
09.1994 - 05.1998
Similar Profiles
Timothy KeefeTimothy Keefe
Assistant Store Director at Albertsons Supermarkets (Market Street/Shaws)Assistant Store Director at Albertsons Supermarkets (Market Street/Shaws)
Kiara SchutzKiara Schutz
Administration at Shaws Darwin TransportAdministration at Shaws Darwin Transport
Eric OlusojiEric Olusoji
Retail Assistant at Shaws Department StoresRetail Assistant at Shaws Department Stores
Sarah GrenierSarah Grenier
Street Outreach Worker at Regional Municipality of DurhamStreet Outreach Worker at Regional Municipality of Durham
Grant EverettGrant Everett
Inside Sales Representative at Hughes SupplyInside Sales Representative at Hughes Supply